Comparison · My AI Front Desk

My AI Front Desk vs Wakeman: a receptionist for every channel, or one built for the trades

Wakeman is an AI receptionist built only for home-service trades. My AI Front Desk, now called Frontdesk, answers calls, texts, email and chat for property managers, shops and other businesses, from $99 a month.

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Facts from each company’s own pages
Checked October 28, 2026

At a glance

	Wakeman	My AI Front Desk
Plans	From $49 a month, 100 minutes	From $99 a month, 200 minutes
Dangerous calls	Safety steps, then it tries your on-call phone	Warm transfer to your on-call tech
Built for	Home-service trades only	Many kinds of business
How you start	Free for 14 days or 500 minutes	7-day free trial

The full table, and where each fact comes from, is below.

Side by side

	Wakeman	My AI Front Desk
Plans	Starter $49 (100 min) · Pro $149 (500 min) · Max $399 (1,500 min). Every plan answers day and night; any plan can be set to answer only while you are closed.	Business-in-a-Box $99 a month, or $79 a month billed yearly: 200 voice minutes, plus chat, text and email allowances. Partner and Enterprise plans are custom
What is counted	Minutes: each call is rounded up to the next whole minute	Voice minutes, then credits (1 credit is 1¢) shared by calls, texts, chat and forms
Over your allowance	$0.45 / $0.35 / $0.29 a minute by plan, published, with a monthly spending limit you set	25¢ a voice minute, from a monthly pool of 1,000 credits; with auto-reload on, 1,000 more credits cost $10
Urgent calls	Gas, carbon monoxide, a downed power line, fire or smoke, a medical emergency, a child or pet locked in a car, water near electrics, a structural collapse, major flooding and sewage inside: safety steps, then Wakeman tries your on-call phone during the call. No heat, no cooling or a leak that can’t wait is urgent and texted at once. A safety net, not 911	Its plumbing and HVAC guide: a gas smell is warm-transferred to your on-call tech, then a backup and a manager if no one answers; the caller is told to leave and call emergency services if it seems unsafe
A person when needed	Puts the caller through to your own people: your on-call phone, then the owner’s if nobody picks up. It does this on a dangerous call, a complaint or an angry caller, or when someone asks for a person twice. The AI answers every call; there’s no call center	Transfers to the person your rules name, such as your on-call tech
Booking	Off until you turn it on. Then it offers only the time windows you choose, so you decide what a caller can be booked into, and on Pro and Max each booked job lands in Jobber with the customer and the checked address. It doesn’t read your Jobber calendar	Reads your calendar, offers open times and books; Google Calendar, Outlook, Calendly and others
Field-service software	Jobber, built in on Pro and Max. Housecall Pro is not generally available yet	Zapier on every plan; its pricing and HVAC pages don’t name Jobber, ServiceTitan or Housecall Pro
Languages	English	20+ languages; it detects the caller’s language
Built for	Home-service trades only: plumbing, HVAC, electrical, roofing, restoration and their neighbours	Many kinds of business, led by property management and retail, with pages for HVAC and plumbing
Contract	No minimum term; cancel in the billing portal. The first month’s payment is refunded in full if you ask within 30 days	No contract; cancel any time
How you start	Free for 14 days or 500 minutes, whichever comes first. You pick a plan at sign-up; nothing is charged until the trial ends, and you can change the plan or cancel before then	7-day free trial

Where these facts come from · checked October 28, 2026

Checked October 28, 2026. Prices and policies change; the links are the authority, not this page.

Frontdesk pricing and FAQ — plans, credits, overage, languages, trial, contract
Frontdesk for HVAC companies — booking, transfers, calendars, languages
Frontdesk plumbing and HVAC emergency guide — gas calls and the on-call cascade; updated 4 Aug 2026

Which one you need

Choose Wakeman if

You run a 2–15 truck plumbing, HVAC or electrical shop and want a receptionist built only for the trades.
A gas smell or water near electrics at 2am should get safety steps written in advance, while Wakeman tries your on-call phone during the call.
You want the price on the page and a free trial before you pay: 14 days or 500 minutes, $0 today.
You run Jobber and want each booked job written straight into it, on Pro or Max.

Choose My AI Front Desk if

Many of your callers speak a language other than English. Wakeman answers in English only; Frontdesk lists 20+ languages.
You want one AI for WhatsApp, email and website chat as well as calls. Wakeman is built to answer your phone.
Your business is a store, a clinic or an office. Wakeman is built for the trades.

Common questions

Comparing more than two? Every option for contractors, on one page.

Is My AI Front Desk the same as Frontdesk?

Yes. myaifrontdesk.com now calls its product Frontdesk: an AI receptionist for calls, texts, email and chat, sold to property managers, shops and other businesses. Wakeman is a separate company, built only for home-service trades.

How much does My AI Front Desk cost compared with Wakeman?

Frontdesk’s Business-in-a-Box is $99 a month, or $79 a month billed yearly, with 200 voice minutes; each extra minute is 25¢ in credits, and the same credits pay for texts, chat and forms. Wakeman’s plans are Starter $49, Pro $149, Max $399 a month with minutes included, a published price for each extra minute, and spam never billed. Wakeman is free for 14 days or 500 minutes, with nothing charged until the trial ends.

How does My AI Front Desk handle emergency calls for HVAC and plumbing?

Its plumbing and HVAC guide says a gas smell is warm-transferred to your on-call tech, then to a backup and a manager if no one answers, and the caller is told to leave and call emergency services if it seems unsafe. Wakeman has safety steps written in advance for gas, carbon monoxide, a downed power line, fire or smoke, a medical emergency, a child or pet locked in a car, water near electrics, a structural collapse, major flooding and sewage inside, says them on the call, and tries your on-call phone while the caller is still on the line. Neither replaces 911.

Does My AI Front Desk work with Jobber?

Its pricing page says every plan connects to calendars, CRMs and other apps through Zapier; its pricing and HVAC pages don’t name Jobber, ServiceTitan or Housecall Pro. Wakeman writes booked jobs into Jobber on Pro and Max, once you switch booking on.

Somebody’s always awake.

Try it on your own phone tonight. About ten minutes, and $0 today.

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