Starting out · Electrical
AI answering service for electricians
It answers the calls you miss, gets the details, and texts you the job.
- From $49 a month
- Keep your number
- Spam calls never billed
- You set the spend limit
New job: breaker keeps trippingMarcus · (480) 555-0174
16 Juniper St
It trips whenever the dryer runs. No burning smell.Urgent
16 Juniper St
It trips whenever the dryer runs. No burning smell.Urgent
What is an electrician answering service?
An electrician answering service answers an electrical contractor’s calls when nobody can pick up. What matters is telling a tripped breaker from a fire risk: a good one writes routine jobs down for the morning and rings the on-call electrician when a caller describes sparks, arcing or water near a panel.
Hear it answer
One call, start to finish, in under a minute
A leaking water heater at night, taken the way it’s taken on a Wakeman line: what’s wrong, a safety check for water near electrics, the address read back, and — with booking on — a time in the on-call window. The example is a plumbing shop. On your line it answers as your business and asks about electrical work — it is set up for your trade and your own list of services.
Rather try it yourself? Call (503) 765-9727 and play the customer with an everyday job.
Wakeman, for Ridgeline PlumbingThanks for calling Ridgeline Plumbing. You're speaking with an AI assistant, and this call is recorded. What's going on?
CallerYeah, hi — there's water coming out from under my water heater. It's all over the garage floor.
Example call · synthesized voices, not a recorded caller
What one missed call costs
Each electrical call or message from a Google ad turned into about $332 of paid work, on average.
Paid work per Google ad call or message
$332
What Google charged for each
$39
Share that booked a visit
43.4%
Average bill, when the customer paid
$1,434
Source: SearchLight’s Local Services Ads benchmark, February 2026 — 112 electrical accounts.
How these numbers were worked out
SearchLight, which sells ad-tracking software to contractors, published these in its February 2026 Local Services Ads benchmark: 112 electrical accounts, out of 888 contractors with 126,650 leads and $52.7M in closed revenue. Closed revenue per lead is SearchLight’s 8.52× return on ad spend times its $39 cost per lead. It is much lower than the booked share times the average job, because not every booked lead turned into a paying customer. SearchLight’s clients track their ads closely, which may make the numbers look better. Revenue it could not match to a lead is left out, which makes them look worse.
From October 1, 2026, Google charges for some missed calls too: during your business hours, a Local Services Ads caller who waits more than 20 seconds counts as a lead even if nobody answers. What that costs
Four calls at 2am
How Wakeman sorts electrical calls
Not all of them should wake you. A generic answering service takes four messages and sends four texts. Wakeman works out which call is which — and it goes by what is actually wrong, not by how upset the caller sounds.
Emergency
“There are sparks coming out of the outlet”
Tells them to get out and call 911, and tries your on-call phone during the call.
Emergency
“Water is dripping onto the fuse box”
Tells them not to touch anything electrical or step in the water, and only to use the breaker if they can reach it from a dry spot. Then Wakeman tries your on-call phone during the call.
Urgent
“The breaker keeps tripping when I run the dryer”
Marked urgent and texted to your on-call phone, not rung. With booking on, it offers your first morning time.
Routine
“I need a quote for a panel upgrade”
Taken as a normal estimate request. With booking on, it offers a time from the list you set.
- Rings your on-call phone: gas, carbon monoxide, a downed power line, fire or smoke, a medical emergency, a child or pet locked in a car, water near electrics, a structural collapse, major flooding and sewage inside.
- How it knows: it listens for those words. A caller who describes it differently may be marked urgent instead.
- Urgent calls (no heat, or a leak that can’t wait) get a text, not a ring. So does an on-call phone that is the same line you forward to Wakeman.
- No on-call number set? It won’t tell the caller help is on the way.
- It’s a safety net. It doesn’t replace 911.
AI receptionist
An AI receptionist for electricians
Call it an answering service or a virtual receptionist — the job is the same. Wakeman is set up for electrical work and your own list of services. It asks what a good dispatcher would: what’s wrong, how bad it is, the address and a number to call back. It checks the address, then texts you the job, or books it into Jobber on Pro and Max once you switch booking on. It says it’s an AI at the start of every call. There’s no call center behind it: a caller who needs a person is put through to your own on-call phone.
The electrical jobs it starts with
- No power
- Breaker tripping
- Outlet repair
- Lighting
- Panel upgrade
Setup fills these in for electricians, and you can change them. It also suggests EV charger, ceiling fan, generator, GFCI outlet, rewiring and five more. It treats work close to your list as work you do, and turns down anything on your “Jobs you don’t do” list plainly, taking a message.
Side by side
AI receptionists for electricians, compared
Wakeman wrote this, and Wakeman is on the list. Each row comes from the company’s own pages, checked October 20, 2026.
| Price | How it bills | When a caller needs a person | Books into | |
|---|---|---|---|---|
| Goodcall | $79 / $129 / $299 a month | Unique callers: 100 / 500 / 2,000, then 79¢ / 26¢ / 15¢ each | Transfers to the people you choose | CRM through Zapier |
| Jobber AI Receptionist Price and fit reviewed 2026-11-06. Sources | Included with unlimited usage on Plus; $29/month for 30 conversations on eligible other plans, then $0.79 each | Conversations: 30 or 100 included (its help pages differ); one says $0.79 each after | When it hears a trigger word you set, it transfers to your one escalation contact or texts you | Jobber, through Online Booking |
| Rosie Price and fit reviewed 2026-11-06. Sources | Professional $49 (250 minutes); Scale $149 (1,000); Growth $299 (2,000) | Minutes; moves you up a plan when you go over | Warm and live transfers from the $149 plan; the $299 plan tries several numbers | Your calendar, on Scale and up. Logs callers and calls in Jobber and Housecall Pro, without booking the job there; Zapier |
| Ruby (people, not AI) | $250/mo (50 min) to $1,725 (500 min) | Minutes; each call rounded up to 60 seconds, hold time counts | A person answers every call | Not named on its pricing page |
| Smith.ai Price and fit reviewed 2026-11-06. Sources | Free: 25 calls/month; Pro from $150 for 75 calls; Enterprise from $500 for 300 | Per call; $2.10–$3.00 an extra call | Can hand the call to a live receptionist, any hour | Lists Jobber (via Zapier), ServiceTitan and Housecall Pro |
| Wakeman (our entry) | $49/mo (100 min); $149 (500); $399 (1,500), day and night | Minutes included; then $0.29–$0.45/min by plan, with a monthly limit you set. Spam is never billed | Puts the caller through to your own people: your on-call phone, then the owner’s if nobody picks up. It does this on a dangerous call, a complaint or an angry caller, or when someone asks for a person twice. The AI answers every call; there’s no call center | Jobber on Pro and Max, once you switch booking on |
Where these facts come from · checked October 20, 2026
Checked October 20, 2026. Prices and policies change; the links are the authority, not this page.
- Jobber pricing — $29 add-on; Plus includes it
- Jobber help: Receptionist — 30 conversations, $0.79, escalation contact, Jobber number
- Jobber help: add-ons — 100 conversations a month
- Rosie pricing — and its terms, for going over
- Smith.ai AI Receptionist pricing
- Smith.ai and Jobber — through Zapier
- Goodcall pricing
- Ruby plans and pricing
- Ruby billing basics — 60-second rounding, hold time
All 16 AI receptionists for contractors · What every answering service charges
Why electrical specifically
In electrical work, one sentence from the caller is the difference between a nuisance and a fire. An answering service that takes a message and promises a callback is fine for the tripped breaker and no good at all for the arcing panel — and to somebody reading a generic script, the two calls sound alike.
Most after-hours electrical calls are a breaker that needs resetting. A few are dangerous. Wakeman writes the job down, listens for the dangerous ones, and tries your on-call phone when it hears one.
Field notes for electricians
All field notes
Phones and calls
How many calls do home-services contractors actually miss?
Free template
Electrical invoice
Free template
Electrical estimate
Free tools for electricians
Free line check
What does a customer hear when I can’t pick up?
Voicemail greeting generator
What should my business voicemail greeting say?
Missed call calculator
What are missed calls costing my shop?
Questions about an AI answering service for electricians
Can it tell a dangerous electrical call from a routine one?
Sparks, arcing, scorch marks, smoke, water on a panel or outlet, or someone getting a shock are treated as emergencies, and Wakeman tries your on-call phone during the call. Ordinary faults are written down as routine jobs. It only offers times once you have turned booking on.
How much does an electrician answering service cost?
Wakeman is $49, $149 or $399 a month, then 45¢, 35¢ or 29¢ a minute by plan. You set a monthly spend limit. It is checked after each call ends, so the call that crosses it, and any calls at the same time, can go a little over. Human answering services work out at roughly $2.76–$5.00 per included minute on their published plans.
Does it book jobs or just take messages?
It takes the job down to start with. Once you turn booking on, it offers the times you have set in Wakeman and writes the booked job into Jobber on Pro and Max. Housecall Pro is not generally available yet. It checks occupied time in a connected Jobber calendar; if it cannot read that calendar, it takes a request instead.
Can I use it only after hours?
Yes. Switch on “Answer only while we’re closed”, on any plan, and Wakeman answers only while you are closed, going by the opening hours you set. While you are open, calls ring your team as they do today. With it off, Wakeman answers the calls your team misses at any hour.
Is there an AI answering service made for electricians?
Wakeman is one: an AI answering service set up for electrical work and your own list of services. It writes routine jobs down, treats sparks, arcing, scorch marks, smoke, water on a panel or someone getting a shock as emergencies, and tries your on-call phone during the call. It answers in English and Spanish.
Is Wakeman an AI receptionist for electricians or an answering service?
Both names describe the same job, and so does "AI CSR". Wakeman is an AI receptionist: it answers the calls your team misses in your company’s name, and says it is an AI at the start of every call. Like a electrical answering service or a virtual receptionist, it writes each job down; unlike a message-taking service, it tells an emergency from a routine call and alerts your on-call phone for the dangerous ones.
Read next
Pricing · How it works · After-hours answering service · Emergency answering service · Booking into Jobber · How it compares
Other trades
plumbing answering service For plumbers.HVAC answering service For HVAC contractors.roofing answering service For roofing contractors.restoration answering service For restoration contractors.
Every trade Wakeman answers for
Page updated October 21, 2026.
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