AI answering service for electricians
It answers the calls you miss, gets the details, and texts you the job.
Most after-hours electrical calls are a breaker that needs resetting. A few are dangerous. Wakeman writes the job down, listens for the dangerous ones, and rings your on-call phone when it hears one.
- From $149 a month
- Keep your number
- Spam calls never billed
- You set the spend limit
Hear it first: call (503) 765-9727. It answers as a pretend plumbing shop — play the customer with an everyday job.
What is an electrician answering service?
An electrician answering service answers an electrical contractor’s calls when nobody can pick up. What matters is telling a tripped breaker from a fire risk: a good one writes routine jobs down for the morning and rings the on-call electrician when a caller describes sparks, arcing or water near a panel.
One call, start to finish, in under a minute
A leaking water heater at night, taken the way it’s taken on a Wakeman line: what’s wrong, a safety check for water near electrics, the address read back, and — with booking on — a time in the on-call window. The example is a plumbing shop. On your line it answers as your business and asks about electrical work — it is set up for your trade and your own list of services.
Rather try it yourself? Call (503) 765-9727 and play the customer with an everyday job.
Hear it answer
0:45 · plays with sound
Scripted product walkthrough with example data · Synthesized voices, not a recorded caller. You are hearing the voice that answers a Wakeman line, opening with the notice it plays on every one.
Each electrical call or message from a Google ad turned into about $332 of paid work, on average.
Paid work per Google ad call or message
$332
What Google charged for each
$39
Share that booked a visit
43.4%
Average bill, when the customer paid
$1,434
Source: SearchLight’s Local Services Ads benchmark, February 2026 — 112 electrical accounts.
How these numbers were worked out
SearchLight, which sells ad-tracking software to contractors, published these in its February 2026 Local Services Ads benchmark: 112 electrical accounts, out of 888 contractors with 126,650 leads and $52.7M in closed revenue. Closed revenue per lead is SearchLight’s 8.52× return on ad spend times its $39 cost per lead. It is much lower than the booked share times the average job, because not every booked lead turned into a paying customer. SearchLight’s clients track their ads closely, which may make the numbers look better. Revenue it could not match to a lead is left out, which makes them look worse.
From October 1, 2026, Google charges for some missed calls too: during your business hours, a Local Services Ads caller who waits more than 20 seconds counts as a lead even if nobody answers. What that costs
How Wakeman sorts electrical calls
Not all of them should wake you. A generic answering service takes four messages and sends four texts. Wakeman works out which call is which — and it goes by what is actually wrong, not by how upset the caller sounds.
“There are sparks coming out of the outlet”
EmergencyTells them to get out and call 911, and rings your on-call phone during the call.
“Water is dripping onto the fuse box”
EmergencyTells them not to touch anything electrical or step in the water, and only to use the breaker if they can reach it from a dry spot. Then Wakeman rings your on-call phone during the call.
“The breaker keeps tripping when I run the dryer”
UrgentMarked urgent and texted to your on-call phone, not rung. With booking on, it offers your first morning time.
“I need a quote for a panel upgrade”
RoutineTaken as a normal estimate request. With booking on, it offers a time from the list you set.
- Rings your on-call phone: gas, carbon monoxide, fire or smoke, water near electrics, major flooding and sewage backups.
- How it knows: it listens for those words. A caller who describes it differently may be marked urgent instead.
- Urgent calls (an ordinary leak, no heat) get a text, not a ring. So does an on-call phone that is the same line you forward to Wakeman.
- No on-call number set? It won’t tell the caller help is on the way.
- It’s a safety net. It doesn’t replace 911.
An AI receptionist for electricians
Call it an answering service or a virtual receptionist — the job is the same. Wakeman is set up for electrical work and your own list of services. It asks what a good dispatcher would: what’s wrong, how bad it is, the address and a number to call back. It checks the address, then texts you the job, or books it into Jobber once you switch booking on. It says it’s an AI at the start of every call, and a caller who asks for a person a second time is put through to your on-call phone.
| Wakeman | A live answering service | |
|---|---|---|
| Price | From $149 a month with minutes included, then $0.59 / $0.39 / $0.29 a minute by plan | Roughly $1.32–$5.00 per included minute on published plans |
| Spam and robocalls | Never billed | Often counted like any other call — ask before you sign |
| A dangerous electrical call | Safety steps written in advance, and a ring to your on-call phone during the call | Depends on the script and the escalation rules you set up with them |
| Into your schedule | Takes the job down; books into Jobber once you switch booking on | Ask whether they write into your field-service software |
Live answering service prices are from vendors’ own published plans, checked 21–23 September 2026. What every answering service charges
In electrical work, one sentence from the caller is the difference between a nuisance and a fire. An answering service that takes a message and promises a callback is fine for the tripped breaker and no good at all for the arcing panel — and to somebody reading a generic script, the two calls sound alike.
Questions about an AI answering service for electricians
Can it tell a dangerous electrical call from a routine one?
Sparks, arcing, scorch marks, smoke, water on a panel or outlet, or someone getting a shock are treated as emergencies, and Wakeman rings your on-call phone during the call. Ordinary faults are written down as routine jobs. It only offers times once you have turned booking on.
How much does an electrician answering service cost?
Wakeman is $149, $349 or $829 a month, then 59¢, 39¢ or 29¢ a minute by plan. You set a monthly spend limit. It is checked after each call ends, so the call that crosses it, and any calls at the same time, can go a little over. Human answering services work out at roughly $1.32–$5.00 per included minute on their published plans.
Does it book jobs or just take messages?
It takes the job down to start with. Once you turn booking on, it offers the times you have set in Wakeman and writes the booked job into Jobber. Housecall Pro is not generally available yet. Those times are not read from your Jobber calendar, which is why booking starts off.
Can I use it only after hours?
Yes. On After Hours ($149 a month) Wakeman answers only while you are closed, going by the opening hours you set. While you are open, calls ring your team as they do today. Front Desk answers the calls your team misses at any hour.
Is there an AI answering service made for electricians?
Wakeman is one: an AI answering service set up for electrical work and your own list of services. It writes routine jobs down, treats sparks, arcing, scorch marks, smoke, water on a panel or someone getting a shock as emergencies, and rings your on-call phone during the call. It answers in English.
Is Wakeman an AI receptionist for electricians or an answering service?
Both names describe the same job, and so does "AI CSR". Wakeman is an AI receptionist: it answers the calls your team misses in your company’s name, and says it is an AI at the start of every call. Like a electrical answering service or a virtual receptionist, it writes each job down; unlike a message-taking service, it tells an emergency from a routine call and alerts your on-call phone for the dangerous ones.
Pricing · How it works · After-hours answering service · Emergency answering service · Booking into Jobber · How it compares
Page updated September 25, 2026.
Somebody’s always awake.
Try it on your own phone tonight. About ten minutes, no card.