An AI phone receptionist built only for contractors.
A wakeman stayed up so the town could sleep. Wakeman is an AI phone receptionist for plumbing, HVAC, electrical, roofing and restoration contractors in the United States. It answers the calls your plan covers, works out what the caller needs, writes the job down, and alerts your on-call phone when it’s an emergency. Booking is off until you turn it on.
- From $49 a month
- Free for 14 days or 500 minutes
- Keep your number
The problem we picked
Roughly 48% of calls to home-service businesses don’t reach a person, according to Invoca’s 2026 home-services report, and that includes callers who hang up after a ring or two. The more expensive number in the same report is quieter: 55% of home-service businesses don’t ask callers to book the job.
That second one isn’t about having enough staff. It’s about remembering to ask, and software is good at remembering. A tired office person at 4:50 on a Friday doesn’t ask for the booking. Neither does an owner answering from a truck with a wrench in one hand.
So Wakeman is told to ask. It is set up for your trade and your own list of services, and it sorts an emergency from an urgent job from a routine one from a sales call. You see each request as soon as the call ends. Jobs only go into your calendar once you’ve turned booking on. One call, start to finish is the clearest version of what that means.
Five rules we hold ourselves to.
We publish the price
All three plans, the minutes they include and the per-minute rate after that are on the pricing page. The biggest company in this market publishes no price at all, and several others publish a monthly price but not the per-minute rate that decides your bill in a busy month.
We do not invent numbers
Every figure we publish says who measured it and how many they looked at. If a number comes from someone else, or a company said it about itself, the page says so next to it. If we could not check something, we leave it out.
The notice is not optional
Each call is set up to open by telling the caller they are talking to an AI and that the call is recorded. A business cannot switch it off.
We are plain about what safety can and cannot do
For gas, carbon monoxide, a downed power line, fire or smoke, a medical emergency, a child or pet locked in a car, water near electrics, a structural collapse, major flooding and sewage inside, the AI has safety words written in advance, and Wakeman alerts your on-call phone during the call. It is an AI speaking, so we cannot force it to say those words exactly, and we cannot promise the alert gets through. Wakeman is not an emergency service.
You set a spend limit you can see
Spam calls are never billed. You set a monthly limit. When you reach it, new calls ring your on-call phone instead, though phone-company forwarding can still fail. A call already going can finish, so you may go a little over. Tax is extra. You cancel yourself in the billing portal, and it takes effect at the end of the billing period.
The rules on every call.
Calls are recorded and summed up for you to check, so nothing it does is hidden from you. The exception: when a caller says no to the recording, hangs up at the notice, or we can’t show the notice was said, we delete that call’s recording, transcript and summary.
- It cannot promise that a call is answered, booked correctly or written down accurately. Phone lines fail, speech recognition mishears, and AI makes mistakes.
- Emergency handling is a safety net, not an emergency service. It does not replace calling 911.
- An account cannot go live without a real person on call who can be reached.
- It is for calls coming in to a contractor’s own published number. It must not be used for sales calls or marketing texts.
- It never makes voiceprints. Returning callers are recognized by their phone number only.
- It never takes card details over the phone.
The full versions are in the terms, privacy policy and call-recording policy.
The company behind it
Wakeman is a product of Fabricate, LLC. An email to info@wakeman.ai or a call to (775) 510-2241 reaches our team.
The registered address, phone number and Delaware file number are all published on the contact page. That is on purpose. A company asking you to send your business line through it — the line your work comes in on — should be easy to find, and the companies in this market that are hardest to find are rarely the ones you want.
The short version
| What it is | AI phone receptionist for contractors; every plan answers day and night |
|---|---|
| Who for | US home-services contractors, roughly 2–15 field technicians |
| Trades | Plumbing, HVAC, electrical, roofing and restoration, and nearby trades |
| Books into | Jobber, once the contractor turns booking on |
| Pricing | Starter $49 · Pro $149 · Max $399 a month · $0.29–$0.45/min by plan for extra minutes |
| Available in | United States |
| Languages | English and Spanish |
| Funding | Wakeman’s founders have invested US$1 million in Wakeman. |
| Operated by | Fabricate, LLC, a Delaware limited liability company |
| Based in | Dover, DE |
| Contact | info@wakeman.ai |
Common questions
What is Wakeman?
Wakeman is an AI phone receptionist for plumbing, HVAC, electrical, roofing and restoration contractors in the United States. It answers the calls your team misses, in your business's name, when your plan says it should. It writes down what the caller needs, tells an emergency from a routine job, and alerts your on-call phone for the dangerous ones. It only books appointments once you switch booking on; until then it takes the job down for you to confirm. It can put booked jobs into Jobber, and you can see if that ever fails. Housecall Pro is not generally available yet.
Who is Wakeman for?
Home-services contractors with roughly 2 to 15 field technicians — plumbing, HVAC, electrical, roofing and restoration, and nearby trades such as garage door, septic, pest control, moving, auto repair, locksmiths and towing — and property managers whose tenants call at night. We started with plumbing: the work comes in all year, with sharp emergency spikes in freezes and holidays. It is not a general-purpose voice agent and not a receptionist for law firms, clinics, salons or restaurants.
Does Wakeman answer during the day, or only after hours?
Both. Every plan answers the calls your team misses, day and night, every day of the week. If you'd rather take your own calls while you're open, switch on “Answer only while we're closed”: Wakeman then answers only outside the hours you set, and daytime calls ring your team.
How does Wakeman make money?
Subscription only — $49, $149 or $399 a month depending on how many calls you get, or ten months' price for a year, plus a published price for each minute past the ones included ($0.29–$0.45/min by plan). We do not sell leads, do not take a cut of booked jobs, and do not sell personal information.
Who runs Wakeman?
Wakeman is a product of Fabricate, LLC. It is a Delaware limited liability company, and info@wakeman.ai reaches our team. The company's registered address, phone number and Delaware file number are published on the contact page — deliberately, because a company that asks contractors to route their phone line through it should be findable.
Where is Wakeman available?
The United States.