Dapta vs Wakeman: build your own voice agent, or a receptionist built for the trades
Wakeman is an AI receptionist built only for home-service trades. It answers in your business’s name, asks the questions a plumber or HVAC tech would and checks the address, and for a gas smell or water near electrics it gives safety steps written in advance and tries your on-call phone during the call. Dapta is a platform for AI voice and text agents: you can hire its ready AI receptionist or build your own agent without code. Its plans are priced in credits that calls, texts and chat share: $99, $499 and $1,499 a month. Home services is one of many industries it lists. Here are the two side by side, from each company’s own pages.
- A customer calls. You’re busy.
- Wakeman answers as your business.
- You get the job by text.
- A customer calls. You’re busy.
- Wakeman answers as your business.
- You get the job by text.
Side by side
| Wakeman | Dapta | |
|---|---|---|
| What it is | A ready AI receptionist, set up for your trade in about ten minutes | A platform for voice and text agents: a ready AI receptionist, or one you build |
| Plans | Starter $49 (100 min) · Pro $149 (500 min) · Max $399 (1,500 min). Every plan answers day and night; any plan can be set to answer only while you are closed. | Pro $99 (100k credits) · Scale Up $499 (500k) · Prime $1,499 (1.5M) a month · Custom |
| What is counted | Minutes: each call is rounded up to the next whole minute | Credits, shared by calls, texts and chat; how many minutes a credit buys isn’t published |
| Urgent calls | Gas, carbon monoxide, a downed power line, fire or smoke, water near electrics, a structural collapse, major flooding and sewage inside: safety steps, then Wakeman tries your on-call phone during the call. No heat, no cooling or an active leak is urgent and texted at once. A safety net, not 911 | Not published |
| A person when needed | Puts the caller through to your own people: your on-call phone, then the owner’s if nobody picks up. It does this on a dangerous call, a complaint or an angry caller, or when someone asks for a person twice. The AI answers every call; there’s no call center | Not published for its receptionist; its support agent lists “connect to humans” |
| Software it connects to | Jobber, built in on Pro and Max. Housecall Pro is not generally available yet | HubSpot, GoHighLevel and Salesforce; Jobber, ServiceTitan and Housecall Pro aren’t named |
| Built for | Home-service trades only: plumbing, HVAC, electrical, roofing, restoration and their neighbours | Many industries, home services among them |
| How you start | Free for 14 days or 500 minutes, whichever comes first. No card; choose a plan once you have seen it work | Get started for free |
Where these facts come from · checked October 20, 2026
Checked October 20, 2026. Prices and policies change; the links are the authority, not this page.
- Dapta pricing — plans and credits
- Dapta home page — agents, integrations, industries
Which one you need
Choose Wakeman if
- You run a 2–15 truck plumbing, HVAC or electrical shop and want a receptionist built only for the trades.
- A gas smell or water near electrics at 2am should get safety steps written in advance, while Wakeman tries your on-call phone during the call.
- You want the price on the page and a free trial before you pay: 14 days or 500 minutes, no card.
- You want a published price per minute rather than credits shared across calls, texts and chat.
Choose Dapta if
- You want to build your own voice or text agents, for sales calls or a business outside the trades. Wakeman is a ready receptionist built only for the trades.
- You run your sales on HubSpot, GoHighLevel or Salesforce, which Dapta names.
Common questions
Comparing more than two? Every option for contractors, on one page.
Is Dapta an answering service for contractors?
Dapta is a platform for AI voice and text agents across many industries, home services among them. It offers a ready AI receptionist or lets you build your own agent. Wakeman is only an answering service for home-service trades, set up for your trade and your services.
How does Dapta’s pricing compare with Wakeman’s?
Dapta prices in credits: $99, $499 or $1,499 a month for 100k, 500k or 1.5M credits, which calls, texts and chat share; its pricing page doesn’t say how many minutes a credit buys. Wakeman prices in minutes: Starter $49, Pro $149, Max $399 a month with minutes included and a published price for each extra minute.