Comparison · Jobber AI Receptionist

Jobber’s AI Receptionist vs Wakeman: keywords you set, or a receptionist built for the trades

Jobber’s AI Receptionist listens for keywords you set, then texts you or transfers the call to one contact. Wakeman is built only for home-service trades: it sorts a no-heat call from a tune-up and tries your on-call phone for a gas smell.

  • Facts from each company’s own pages
  • Checked September 24, 2026

At a glance

WakemanJobber’s AI
PriceFrom $49 a month, 100 minutes$29 a month add-on; included on Plus
Phone numberKeep your own numberA dedicated Jobber number
Dangerous callsSafety steps, then it tries your on-call phoneKeywords you set, then a text or one transfer
Built forHome-service trades onlyJobber customers

The full table, and where each fact comes from, is below.

Side by side

WakemanJobber AI Receptionist
PriceStarter $49 (100 min) · Pro $149 (500 min) · Max $399 (1,500 min). Every plan answers day and night; any plan can be set to answer only while you are closed.Included on Plus. Otherwise a $29 a month add-on
What’s included$0.45 / $0.35 / $0.29 a minute by plan, published, with a monthly spending limit you setOne help article: 30 conversations, then $0.79 each. A newer one: 100 conversations a month. Spam and “no conversation” calls don’t count
Phone numberKeep your number; the calls your team misses are forwarded to WakemanRuns on a dedicated Jobber phone number, available in the US, Canada and the UK
Urgent callsGas, carbon monoxide, a downed power line, fire or smoke, a medical emergency, a child or pet locked in a car, water near electrics, a structural collapse, major flooding and sewage inside: safety steps, then Wakeman tries your on-call phone during the call. No heat, no cooling or a leak that can’t wait is urgent and texted at once. A safety net, not 911Listens for keywords you set, like “emergency”, “no heat” or “burst pipe”, then texts you or transfers to one escalation contact
BookingBooking is off until you turn it on. It offers the arrival windows you set in Wakeman and checks occupied time in a connected Jobber calendar before offering or confirming a booking. If that connected calendar cannot be read, it takes a request for your team to confirm instead. Without a connected calendar, it uses Wakeman’s own booking records. It does not guarantee against every scheduling conflict. On Pro and Max, jobs Wakeman books go into Jobber with the customer, checked address and arrival window. The dashboard shows whether the job reached Jobber. It does not send every message to Jobber as a booked job.Books through your Jobber Online Booking settings
A person when neededPuts the caller through to your own people: your on-call phone, then the owner’s if nobody picks up. It does this on a dangerous call, a complaint or an angry caller, or when someone asks for a person twice. The AI answers every call; there’s no call centerTransfers to your one escalation contact when it hears a trigger word you set, or texts you instead
Built forHome-service trades only: plumbing, HVAC, electrical, roofing, restoration and their neighboursJobber customers
How you startFree for 14 days or 500 minutes, whichever comes first. You pick a plan at sign-up; nothing is charged until the trial ends, and you can change the plan or cancel before thenAdd-ons can’t be bought during Jobber’s trial
Where these facts come from · checked September 24, 2026; the price and “A person when needed” October 20, 2026

Which one you need

Choose Wakeman if

  • You want a no-heat call told apart from a tune-up, and trade questions asked in the order a dispatcher would, with every address checked.
  • A gas smell or water near electrics at 2am should reach your on-call phone while the caller is still on the line, with safety steps written in advance.
  • You want a separate receptionist with Wakeman’s trade questions and safety steps, while keeping Jobber for job management.
  • You want minutes included and a published price for each extra minute, not a count of conversations.

Choose Jobber’s AI Receptionist if

  • Try Jobber’s own Receptionist first if you already pay for Plus and its call, text, booking and escalation settings meet your needs. The $29 add-on also needs a qualifying Jobber subscription.
  • Your shop is in Canada or the UK. Wakeman answers for US businesses only; Jobber’s runs on Jobber numbers in the US, Canada and the UK.

Not either-or

Wakeman writes confirmed jobs into Jobber once you switch booking on, with the client matched on phone number and the checked address. How the Jobber connection works.
Other options

Other AI receptionists that work with Jobber

  • Wakeman (our entry) — writes confirmed jobs straight into Jobber once you switch booking on, with the client matched on phone number and the checked address.
  • Sameday — lists Jobber on its integrations page, alongside ServiceTitan and Housecall Pro; starts with a demo, from $449 a month. Sameday vs Wakeman
  • Smith.ai — lists Jobber; the guides on its Jobber page connect the two through Zapier. Smith.ai vs Wakeman
  • Rosie — connects to Jobber directly to log each caller and call as a client and a note, but doesn’t book the job there. Rosie vs Wakeman

Ask any of them — us included — what exactly lands in Jobber, and test it on a few calls before you rely on it. Every option, compared.

Published by Wakeman, one of the products compared. Sources, review dates and corrections. Wakeman capabilities and limits.

Hear a scripted Wakeman booking example, then test the same workflow during your trial. The example uses AI-generated voices; it is not a head-to-head performance test.

Common questions

Comparing more than two? Every option for contractors, on one page.

How much is Jobber's AI Receptionist?

It is included, with unlimited usage, on Jobber's Plus plan. On other plans it is a $29 a month add-on. One help article says the add-on includes 30 conversations, then $0.79 each; another says 100 conversations a month. Add-ons are not available during Jobber's trial (all checked on Jobber's own pages, 20 October 2026).

Does Jobber's receptionist need its own phone number?

Jobber's help centre says it runs on a dedicated Jobber phone number, available in the US, Canada and the UK. Wakeman works from the number you already have: the calls your team misses are forwarded to it.

What does Jobber's receptionist do in an emergency?

You set keywords for it to listen for, such as “emergency”, “no heat” or “burst pipe”, and it texts you or transfers the call to one escalation contact. Wakeman has safety steps written in advance for ten hazards and tries your on-call phone during the call; no heat is sent as an urgent text.

Can I use Wakeman with Jobber?

Yes. Wakeman writes confirmed jobs into Jobber once you switch booking on, with the client matched on phone number and the checked address. It offers only the time windows you choose in Wakeman, so you decide exactly what a caller can be booked into.

Which should a Jobber shop choose?

Choose Wakeman when you want to keep your own number, want dangerous calls to reach your on-call tech mid-call, with safety steps written in advance, want no-heat calls sorted from tune-ups, or want a published minute price instead of counted conversations. Jobber's receptionist is included on Jobber Plus and listens for the keywords you set.

More comparisons

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