Wakeman vs Goodcall
Built only for the trades and billed by the minute, next to an AI agent for every kind of business, billed by the caller.
Comparison · Rosie
Rosie vs Wakeman: a receptionist for every business, or one built for the trades
Wakeman is an AI receptionist built only for home-service trades: for a gas smell or water pouring in, it gives safety steps and tries your on-call phone. Rosie is an AI answering service for small businesses of every kind, in English and Spanish.
- Facts from each company’s own pages
- Checked September 23, 2026
At a glance
| Wakeman | Rosie | |
|---|---|---|
| Plans | From $49 a month, 100 minutes | From $49 a month, 250 minutes |
| Over your minutes | $0.29–$0.45 a minute | Moved up to the next plan |
| A person | Your on-call phone, then the owner’s | Transfers from $149 a month |
| Built for | Home-service trades only | Small businesses of every kind |
The full table, and where each fact comes from, is below.
Side by side
| Wakeman | Rosie | |
|---|---|---|
| Plans | Starter $49 (100 min) · Pro $149 (500 min) · Max $399 (1,500 min). Every plan answers day and night; any plan can be set to answer only while you are closed. | Professional $49 (250 minutes); Scale $149 (1,000); Growth $299 (2,000) |
| Over your minutes | $0.45 / $0.35 / $0.29 a minute by plan, published, with a monthly spending limit you set | No per-minute rate. You get warning emails as you near the limit; go over and you are moved up to the next plan at its standard price until you move back down |
| Booking | Booking is off until you turn it on. It offers the arrival windows you set in Wakeman and checks occupied time in a connected Jobber calendar before offering or confirming a booking. If that connected calendar cannot be read, it takes a request for your team to confirm instead. Without a connected calendar, it uses Wakeman’s own booking records. It does not guarantee against every scheduling conflict. On Pro and Max, jobs Wakeman books go into Jobber with the customer, checked address and arrival window. The dashboard shows whether the job reached Jobber. It does not send every message to Jobber as a booked job. | Scale and up book into Google Calendar, Calendly, Acuity or Appointlet; Professional texts the caller a booking link |
| Field-service software | Jobber, built in on Pro and Max. Housecall Pro is not generally available yet | Jobber and Housecall Pro: logs each caller as a client and each call as a note, but doesn’t book the job there (Housecall Pro needs its MAX plan); Zapier for the rest |
| Urgent calls | Gas, carbon monoxide, a downed power line, fire or smoke, a medical emergency, a child or pet locked in a car, water near electrics, a structural collapse, major flooding and sewage inside: safety steps, then Wakeman tries your on-call phone during the call. No heat, no cooling or a leak that can’t wait is urgent and texted at once. A safety net, not 911 | Recognizes urgent issues and notifies you; can put the caller through to you on Scale; tries several numbers in turn on Growth |
| Languages | English and Spanish | English and Spanish on every plan |
| A person when needed | Puts the caller through to your own people: your on-call phone, then the owner’s if nobody picks up. It does this on a dangerous call, a complaint or an angry caller, or when someone asks for a person twice. The AI answers every call; there’s no call center | Warm and live transfers from Scale ($149); Growth ($299) tries several numbers until someone answers. None on Professional |
| Built for | Home-service trades only: plumbing, HVAC, electrical, roofing, restoration and their neighbours | Small businesses of every kind, with a home-services page |
| Where | United States | United States and Canada |
| How you start | Free for 14 days or 500 minutes, whichever comes first. You pick a plan at sign-up; nothing is charged until the trial ends, and you can change the plan or cancel before then | 7-day free trial; a card is asked for only to take live calls, and nothing is charged until the trial ends |
Pricing refreshed November 6, 2026. Other facts checked September 23, 2026; “A person when needed” October 20, 2026; plans, “Where” and “How you start” October 28, 2026
Checked September 23, 2026. Prices and policies change; the links are the authority, not this page.
Which one you need
Choose Wakeman if
- You run a 2–15 truck plumbing, HVAC or electrical shop and want a receptionist built only for that.
- A gas smell or water pouring in at 2am should get safety steps and reach your on-call phone while the caller is still on the line.
- You run Jobber and want the booked job written into it, with the checked address and arrival time. Rosie logs the caller and the call in Jobber, but books only into your calendar.
- In a busy week you want a published price for each extra minute and a monthly limit you set, not a move up to the next plan.
Choose Rosie if
- Consider Rosie when message taking and more included minutes at the entry price matter most. Direct calendar booking and transfers start on Scale.
- Your business isn’t a home-service trade. Wakeman is built only for the trades.
- You’re in Canada. Wakeman answers for US businesses only.
Published by Wakeman, one of the products compared. Sources, review dates and corrections. Wakeman capabilities and limits.
Hear a scripted Wakeman booking example, then test the same workflow during your trial. The example uses AI-generated voices; it is not a head-to-head performance test.
Common questions
Comparing more than two? Here is what everyone charges, converted to a unit you can actually compare.
Is Rosie cheaper than Wakeman?
Both start at $49 a month, and Rosie includes more minutes: 250 on its Professional plan against 100 on Wakeman's Starter, and 1,000 on its $149 Scale plan against 500 on Pro. What Wakeman's price buys is a receptionist built only for the trades: safety steps and an on-call ring for dangerous calls, booked jobs written straight into Jobber, and a published rate for extra minutes instead of being moved up a plan.
Does Rosie work with Jobber?
Yes, for logging: since October 2026 Rosie connects to Jobber directly, makes each new caller a Jobber client and adds each call as a note. It doesn't book the job in Jobber; Rosie books into your calendar. Wakeman puts the confirmed job, with the checked address and arrival time, straight into Jobber when you turn booking on.
Does Wakeman answer in Spanish?
Yes. Wakeman answers in English and Spanish, including Spanish safety steps. Rosie also answers in English and Spanish on every plan. Test each with your actual trade questions and escalation rules.
What happens when I go over my minutes?
On Rosie there is no per-minute charge: you are moved up to the next plan at its full price until you move back down. On Wakeman each plan has a published price for each extra minute, and you set a monthly spending limit.
Is Rosie's Home Depot offer real?
Yes. Home Depot's newsroom announced in July 2026 that Pro Xtra members get a 7-day trial plus two months free on Rosie's Professional or Scale plan. Home Depot refreshes its partner offers quarterly, so check it is still running before you count on it.
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