Dialzara vs Wakeman: a small-business receptionist, or one built for the trades
Wakeman is an AI receptionist built only for home-service trades. It answers in your business’s name, asks the questions a plumber or HVAC tech would and checks the address, and for a gas smell or water near electrics it gives safety steps written in advance and tries your on-call phone during the call. Dialzara is an AI receptionist for small businesses of every kind. Its plans run from $29 a month for 60 minutes to $349 for 1,000, with a calendar and CRM connection and English and Spanish on every plan, and a 7-day free trial. Here are the two side by side, from each company’s own pages.
- A customer calls. You’re busy.
- Wakeman answers as your business.
- You get the job by text.
- A customer calls. You’re busy.
- Wakeman answers as your business.
- You get the job by text.
Side by side
| Wakeman | Dialzara | |
|---|---|---|
| Plans | Starter $49 (100 min) · Pro $149 (500 min) · Max $399 (1,500 min). Every plan answers day and night; any plan can be set to answer only while you are closed. | Business Lite $29 (60 min) · Pro $99 (220) · Plus $199 (500) · Elite $349 (1,000) a month |
| Over your minutes | $0.45 / $0.35 / $0.29 a minute by plan, published, with a monthly spending limit you set | $0.48, $0.45, $0.40 or $0.35 a minute by plan |
| Spam | Calls it classifies as spam are never billed | Not published |
| Urgent calls | Gas, carbon monoxide, a downed power line, fire or smoke, water near electrics, a structural collapse, major flooding and sewage inside: safety steps, then Wakeman tries your on-call phone during the call. No heat, no cooling or an active leak is urgent and texted at once. A safety net, not 911 | Not published |
| A person when needed | Puts the caller through to your own people: your on-call phone, then the owner’s if nobody picks up. It does this on a dangerous call, a complaint or an angry caller, or when someone asks for a person twice. The AI answers every call; there’s no call center | Lists “call routing” on every plan; transfers aren’t described on its pricing page |
| Booking | Off until you turn it on. Then it offers only the time windows you choose, so you decide what a caller can be booked into, and on Pro and Max each booked job lands in Jobber with the customer and the checked address. It doesn’t read your Jobber calendar | Calendar and CRM connection on every plan |
| Field-service software | Jobber, built in on Pro and Max. Housecall Pro is not generally available yet | Jobber, ServiceTitan and Housecall Pro aren’t named |
| Languages | English | English and Spanish |
| Built for | Home-service trades only: plumbing, HVAC, electrical, roofing, restoration and their neighbours | Small businesses of every kind |
| How you start | Free for 14 days or 500 minutes, whichever comes first. No card; choose a plan once you have seen it work | 7-day free trial |
Where these facts come from · checked October 20, 2026
Checked October 20, 2026. Prices and policies change; the links are the authority, not this page.
- Dialzara pricing — plans, overage, features by plan, trial
Which one you need
Choose Wakeman if
- You run a 2–15 truck plumbing, HVAC or electrical shop and want a receptionist built only for the trades.
- A gas smell or water near electrics at 2am should get safety steps written in advance, while Wakeman tries your on-call phone during the call.
- You want the price on the page and a free trial before you pay: 14 days or 500 minutes, no card.
- You run Jobber and want each booked job written straight into it, on Pro or Max.
Choose Dialzara if
- Many of your callers speak Spanish. Wakeman answers in English only; Dialzara answers in English and Spanish.
- Your business isn’t a home-service trade. Wakeman is built only for the trades.
Common questions
Comparing more than two? Every option for contractors, on one page.
Is Dialzara built for plumbers and HVAC shops?
Dialzara is a receptionist for small businesses of every kind; its pricing page doesn’t describe emergency handling or name field-service software such as Jobber. Wakeman is built only for home-service trades: it asks the questions a plumber or HVAC tech would, gives safety steps for gas, carbon monoxide, fire, water near electrics, major flooding and sewage, and tries your on-call phone during the call.
How do Dialzara’s minutes compare with Wakeman’s?
Dialzara includes 60 to 1,000 minutes a month ($29 to $349), then $0.35–$0.48 a minute. Wakeman includes 100 minutes on Starter ($49), 500 minutes on Pro ($149), 1,500 minutes on Max ($399), then a published price per extra minute, with spam never billed and a monthly limit you set. Every plan answers day and night.