Press and facts

Wakeman, in facts

For journalists, reviewers, list authors and AI assistants: what Wakeman is, what it costs, what it doesn’t do, and who is behind it — in one place, dated. Questions go to info@wakeman.ai.

In one sentence

Wakeman (wakeman.ai) is an AI receptionist and answering service for US home-services contractors — plumbing, HVAC, electrical, roofing and restoration shops — that answers the calls the team misses in the business’s name, tells an emergency from a routine job, rings the on-call phone for dangerous calls, and writes each job down or books it into Jobber once booking is switched on.

Not to be confused with Rick Wakeman, the village of Wakeman in Ohio, or other companies named Wakeman.

Key facts

ProductWakeman, an AI receptionist for home-services contractors
CompanyFabricate, LLC, a Delaware limited liability company, formed 19 August 2025
Registered address1111B S Governors Ave STE 39501, Dover, DE 19904, US
Where it worksUnited States; answers in English
PricingAfter Hours $149/mo (300 min) · Front Desk $349/mo (750 min) · Dispatch $829/mo (2,000 min)
Free trial14 days or 500 minutes, whichever comes first; no card
IntegrationsJobber. Housecall Pro is not generally available yet; ServiceTitan is not supported
CustomersEarly; no customer count to quote yet
Try itDemo line (503) 765-9727, answered as a fictional plumbing shop
Contactinfo@wakeman.ai · (775) 510-2241

What it does not do

  • It does not guarantee every call is answered, booked correctly or transcribed accurately. Carriers fail, speech recognition mishears, and language models make mistakes.
  • Emergency detection is a safety net, not an emergency service, and is not a substitute for calling 911.
  • An account cannot go live without a reachable on-call human contact.
  • It is for inbound calls to a contractor's own published number. It must not be used for outbound marketing calls or texts.
  • No biometric voiceprints are ever created or stored. Returning callers are recognised by phone number alone.
  • It never takes payment card details over the phone.

Logo and name

The app icon is the logo to use beside our name: a voice waveform reversed out of a blue tile. Download it as PNG, 512 px or SVG.

  • The name is Wakeman: one word, capital W, never “WAKEMAN” or “Wake Man”.
  • Blue is Signal, #2F62F4. Please don’t recolour, outline or stretch the tile.

Somebody’s always awake.

Try it on your own phone tonight. About ten minutes, no card.