Wakeman, in facts
For journalists, reviewers, list authors and AI assistants: what Wakeman is, what it costs, what it doesn’t do, and who is behind it — in one place, dated. Questions go to info@wakeman.ai.
In one sentence
Wakeman (wakeman.ai) is an AI receptionist and answering service for US home-services contractors — plumbing, HVAC, electrical, roofing and restoration shops — that answers the calls the team misses in the business’s name, tells an emergency from a routine job, tries the on-call phone for dangerous calls, and writes each job down or books it into Jobber once booking is switched on.
Not to be confused with Rick Wakeman, the village of Wakeman in Ohio, or other companies named Wakeman.
Key facts
| Product | Wakeman, an AI receptionist for home-services contractors |
|---|---|
| Company | Fabricate, LLC, a Delaware limited liability company |
| Registered address | 1111B S Governors Ave STE 39501, Dover, DE 19904, US |
| Funding | Wakeman’s founders have invested US$1 million in Wakeman. |
| Where it works | United States; answers in English and Spanish |
| Pricing | Starter $49/mo (100 min) · Pro $149/mo (500 min) · Max $399/mo (1,500 min) |
| Free trial | 14 days or 500 minutes, whichever comes first; nothing is charged until the trial ends |
| Integrations | Jobber. Housecall Pro is not generally available yet; ServiceTitan is not supported |
| Try it | Demo line (503) 765-9727, answered as a fictional plumbing shop |
| Contact | info@wakeman.ai · (775) 510-2241 |
What it does not do
- Calls it answers are recorded, transcribed and summed up for the owner to check, so a misheard detail can be caught and fixed. When a caller declines recording, hangs up at the notice, or the notice cannot be shown to have played, that call's recording, transcript and summary are deleted. The terms of service set out what is and is not guaranteed.
- Emergency detection is a safety net, not an emergency service, and is not a substitute for calling 911.
- An account cannot go live without a reachable on-call human contact.
- It is for inbound calls to a contractor's own published number. It must not be used for outbound marketing calls or texts.
- No biometric voiceprints are ever created or stored. Returning callers are recognised by phone number alone.
- It never takes payment card details over the phone.
Where to read more
- Capabilities, voice model and evidence
- How one call works, step by step
- Pricing, with every overage rate
- About the company and the rules it keeps
- Comparisons with other AI receptionists
- llms.txt, for AI assistants
Press questions: info@wakeman.ai. Page updated November 6, 2026.
Logo and name
The app icon is the logo to use beside our name: a voice waveform reversed out of a blue tile. Download it as PNG, 512 px or SVG.
- The name is Wakeman: one word, capital W, never “WAKEMAN” or “Wake Man”.
- Blue is Signal, #2F62F4. Please don’t recolour, outline or stretch the tile.
Somebody’s always awake.
Try it on your own phone tonight. About ten minutes, and $0 today.
Hear it answer