Wakeman vs Sameday
Both are built for home services. Wakeman starts with a free trial, Sameday with a demo.
Comparison · Avoca
Avoca vs Wakeman: Wakeman is built for the 2–15 truck shop, with the price on the page
Wakeman is an AI receptionist built only for plumbing, HVAC and electrical shops with 2–15 trucks, and you set it up yourself, without a sales call. Avoca sells to larger home- services operators through a demo, a quote and a team that sets it up for you.
- Facts from each company’s own pages
- Checked September 23, 2026
At a glance
| Wakeman | Avoca | |
|---|---|---|
| Published price | From $49 a month, 100 minutes | Not published |
| How you start | Free for 14 days or 500 minutes | A demo and a quote |
| Built for | Trade shops with 2–15 trucks | Larger shops, $3M+ revenue |
| Software | Jobber, built in on Pro and Max | ServiceTitan, Housecall Pro, FieldRoutes |
The full table, and where each fact comes from, is below.
Side by side
The differences that are checkable.
| Wakeman | Avoca | |
|---|---|---|
| Published price | Starter $49 (100 min) · Pro $149 (500 min) · Max $399 (1,500 min). Every plan answers day and night; any plan can be set to answer only while you are closed. | Not published anywhere |
| Over your minutes | $0.45 / $0.35 / $0.29 a minute by plan, published, with a monthly spending limit you set | Not published |
| Free trial / self-serve | Free for 14 days or 500 minutes, whichever comes first. You pick a plan at sign-up; nothing is charged until the trial ends, and you can change the plan or cancel before then | No. Demo and quote only |
| Built for | Plumbing, HVAC and electrical shops with 2–15 trucks | Larger shops; $3M+ revenue and 2+ people answering phones, per Avoca's own referral terms |
| Urgent calls | Gas, carbon monoxide, a downed power line, fire or smoke, a medical emergency, a child or pet locked in a car, water near electrics, a structural collapse, major flooding and sewage inside: safety steps, then Wakeman tries your on-call phone during the call. No heat, no cooling or a leak that can’t wait is urgent and texted at once. A safety net, not 911 | Emergency calls are routed to your on-call tech immediately, per its own site |
| Field-service software | Jobber, which you connect yourself. Housecall Pro is not generally available yet | Officially approved by ServiceTitan; its list of connections also names Housecall Pro and FieldRoutes |
| Onboarding | You set it up yourself in about ten minutes, then make test calls before customers reach it | A team from Avoca that sets it up for you |
| When the AI can’t help | It takes a clear message first. Puts the caller through to your own people: your on-call phone, then the owner’s if nobody picks up. It does this on a dangerous call, a complaint or an angry caller, or when someone asks for a person twice. The AI answers every call; there’s no call center | Its Hybrid Call Center passes the call to Avoca’s own team of human customer service reps |
Checked on Avoca’s own pages, September 23, 2026. The revenue and staff thresholds are from its referral terms; the software list from its list of connections; emergency routing from its inbound page; the Hybrid Call Center from its HVAC page. None of it is from reviewers. Their price is left out because they don’t publish one, and we won’t make it up.
Which one you need
Choose Wakeman if
- You run a plumbing, HVAC or electrical shop with 2–15 trucks.
- The phone is you at 2am. A gas smell should ring you during the call, a no-heat call should reach you as an urgent text, and a tune-up can wait in a summary.
- You are on Jobber and want booked jobs written into it once you turn booking on.
- You want to see the price, and hear it answer your own phone, before you talk to anyone.
Choose Avoca if
- You dispatch from ServiceTitan. Wakeman doesn’t write into ServiceTitan today; Avoca is a ServiceTitan certified app.
- You run Housecall Pro. On Wakeman, Housecall Pro is not generally available yet; Avoca’s list of connections names it.
Neither one fits? Eight Avoca alternatives, compared.
Published by Wakeman, one of the products compared. Sources, review dates and corrections. Wakeman capabilities and limits.
Hear a scripted Wakeman booking example, then test the same workflow during your trial. The example uses AI-generated voices; it is not a head-to-head performance test.
Common questions
If you want the whole market rather than just these two, here is what everyone charges, converted to a unit you can actually compare.
How much does Avoca cost?
Avoca does not publish a price. There is no trial and no self-serve signup — it is demo-and-quote only. Figures in the $1,000–$3,000/mo range circulate on third-party blogs, but the most careful of those sources states plainly that these are not published numbers and are inferences. Treat any specific figure you read, including that one, as unverified until Avoca gives it to you in writing.
Is Avoca better than Wakeman?
They are built for different shops. Avoca raised $125M+ at a $1B valuation in April 2026, is officially approved by ServiceTitan, and serves large shops with a team from Avoca that sets it up for you. If you run $3M+ in revenue on ServiceTitan with office staff answering the phones, that is a serious product built for you. Wakeman is built for the 2–15 truck shop that Avoca's model does not reach down to.
Does Avoca have a revenue minimum?
Not a stated one, but their own referral terms say who they count as a qualified lead: over $3M in annual revenue, two or more people answering the phones, and ServiceTitan or Housecall Pro. That is Avoca's own document rather than a third-party estimate, and it is a lower bar than the figures that circulate on comparison blogs. If you clear it, take their demo — we mean that. The shop we are built for is the one below it: the owner with nobody in the office to answer, because the phone rings on their own cell.
What if I am not on ServiceTitan?
Ask before you sign — of either of us. Avoca's list of connections names ServiceTitan, Housecall Pro and FieldRoutes, though it publishes pages for other software too; what that means for your setup is a question for their team, not for us to describe. Wakeman started with Jobber because Jobber lets any company connect to it. If you are on something else, we will tell you plainly that we can't put jobs into it yet.
Why should I trust a comparison page written by a competitor?
Because you can check it: every claim here is either sourced to a named third party and labelled as such, or it is about Wakeman and is checkable by signing up. Note what this page does not do — it does not state Avoca's price as fact, does not quote a customer count, and does not claim Avoca is bad.
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