Avoca alternatives, compared
Avoca is an AI front office for larger home-services operators: a ServiceTitan certified app, emergency calls routed to the on-call tech, sold through a demo. It doesn’t publish a price. If that’s why you’re looking elsewhere, here is what else there is. Wakeman wrote this and is on the list, so every price comes from the vendor’s own page, checked on October 20, 2026, and every entry says who it suits.
- A customer calls. You’re busy.
- Wakeman answers as your business.
- You get the job by text.
- A customer calls. You’re busy.
- Wakeman answers as your business.
- You get the job by text.
What Avoca asks of a buyer
- A demo before a price. Avoca’s site offers a demo, and its pricing page returns a “not found” error. Figures you find elsewhere are other people’s estimates.
- A larger shop. Its referral terms ask for $3M+ in revenue and two or more people answering phones.
- ServiceTitan first. It is a ServiceTitan certified app; its list of connections also names Housecall Pro and FieldRoutes.
- A setup project. A team from Avoca sets it up for you, rather than a start you do yourself.
None of that is a flaw for the shops Avoca is built for. It is a mismatch for a two-truck shop that wants to see a price and start tonight.
Which alternative fits your shop
Shortlist Wakeman for trade-specific intake and Jobber booking; compare your existing software and human-backup needs before choosing.
We publish this guide and sell Wakeman. Jobber’s included Receptionist may fit an existing Plus subscriber; Smith.ai offers staffed escalation; Rosie includes more minutes at its entry price. See the dated sources and how we compare.
- It is built only for home-service trades. It answers in your company’s name, says it’s an AI and that the call is recorded, asks the questions your trade needs and checks the address.
- For gas, carbon monoxide, a downed power line, fire or smoke, a medical emergency, a child or pet locked in a car, water near electrics, a structural collapse, major flooding and sewage inside, it gives safety steps written in advance and tries your on-call phone during the call. No heat, no cooling and a leak that can’t wait are marked urgent and texted to your on-call phone at once.
- A caller who asks for a person a second time, is angry or has a complaint is put through to your on-call phone.
- It books into Jobber once you switch booking on, and you keep your own number: only the calls your team misses are forwarded.
- The price is on the page: $49 a month, or $149 on Pro, day and night on every plan, with minutes included and a monthly limit you set. Spam is never billed. Free for 14 days or 500 minutes, $0 today and no demo.
What Wakeman works with
- If you dispatch from ServiceTitan: Wakeman doesn’t write into ServiceTitan today. Sameday and Smith.ai list it; Sameday starts at $449 a month for 500 minutes after a demo, and Smith.ai bills per call.
- If you run Housecall Pro: on Wakeman, Housecall Pro is not generally available yet. Housecall Pro has its own CSR AI.
- If many of your callers speak Spanish: Wakeman answers in English and Spanish. Rosie answers in Spanish on every plan.
- If every caller must reach a person: Wakeman is an AI, and says so. Ruby puts a person on every call.
Wakeman vs Avoca sets the two side by side, row by row.
Every alternative, side by side
| Price | How it bills | Books into | Who it suits (our read) | Worth knowing | |
|---|---|---|---|---|---|
| Avoca (for reference) | Quote required; no public price on the reviewed product page | Not published | ServiceTitan (a certified app) | Consider Avoca for a ServiceTitan-centered operation that also needs outbound campaigns, coaching and analytics. Ask for a written integration and pricing scope for your shop. | Starts with a 20-minute demo |
| Dialzara | $29/mo (60 min); $99 (220); $199 (500); $349 (1,000) | Minutes; $0.35–$0.48 over | Calendar and CRM on every plan; Jobber, ServiceTitan and Housecall Pro not named | Small businesses of every kind | English and Spanish on every plan; 7-day trial |
| Goodcall | $79 / $129 / $299 a month | Unique callers: 100 / 500 / 2,000, then 79¢ / 26¢ / 15¢ each | CRM through Zapier | Small businesses with many short, repeat callers | Spam and wrong numbers don’t count |
| Housecall Pro CSR AI | Not published | Not published | Housecall Pro | Housecall Pro shops | Answers calls and chats around the clock |
| Jobber AI Receptionist | Included with unlimited usage on Plus; $29/month for 30 conversations on eligible other plans, then $0.79 each | Conversations: 30 or 100 included (its help pages differ); one says $0.79 each after | Jobber, through Online Booking | Try Jobber’s own Receptionist first if you already pay for Plus and its call, text, booking and escalation settings meet your needs. The $29 add-on also needs a qualifying Jobber subscription. | Needs a Jobber phone number; you can forward your own to it |
| NextPhone | $199/mo (Pro); $299 (Growth); $599 (Scale) | Flat: unlimited calls, no per-minute or extra-call charge | Google or Outlook calendar on every plan; Jobber directly on Growth ($299); ServiceTitan and Housecall Pro through Zapier | Law firms and service businesses that want one flat bill | 7-day free trial on Pro |
| Rosie | Professional $49 (250 minutes); Scale $149 (1,000); Growth $299 (2,000) | Minutes; moves you up a plan when you go over | Your calendar, on Scale and up. Logs callers and calls in Jobber and Housecall Pro, without booking the job there; Zapier | Consider Rosie when message taking and more included minutes at the entry price matter most. Direct calendar booking and transfers start on Scale. | 7-day free trial |
| Ruby (people, not AI) | $250/mo (50 min) to $1,725 (500 min) | Minutes; each call rounded up to 60 seconds, hold time counts | Not named on its pricing page | Callers who must reach a person | People on every call; optional AI features |
| Sameday | Launch from $449 (500 minutes); Scale from $789 (1,000); Enterprise custom | Minutes; overage not published | Lists ServiceTitan, Jobber, Housecall Pro and others | Consider Sameday for ServiceTitan scheduling, several locations or a wider office workflow. Launch covers after-hours and weekends; Scale adds 24/7 coverage. Confirm usage rates in your quote. | Starts with a demo; English and Spanish on Launch and Scale |
| Smith.ai | Free: 25 calls/month; Pro from $150 for 75 calls; Enterprise from $500 for 300 | Per call; $2.10–$3.00 an extra call | Lists Jobber (via Zapier), ServiceTitan and Housecall Pro | Consider Smith.ai when a caller needs a staffed receptionist behind the AI. Its FAQ advertises live North American escalation; confirm that availability and its cost for your selected plan. | Known spam isn’t counted; up to 10% of calls can be removed as spam |
| Wakeman (our entry) | $49/mo (100 min); $149 (500); $399 (1,500), day and night | Minutes included; then $0.29–$0.45/min by plan, with a monthly limit you set. Spam is never billed | Jobber on Pro and Max, once you switch booking on | 2–15 truck plumbing, HVAC and electrical shops that want trade questions, safety steps and an on-call ring for dangerous calls. Works with Jobber, not ServiceTitan; answers in English and Spanish | Free for 14 days or 500 minutes, $0 today |
Where these prices come from · checked October 20, 2026
Checked October 20, 2026. Prices and policies change; the links are the authority, not this page.
- Jobber pricing — $29 add-on; Plus includes it
- Jobber help: Receptionist — 30 conversations, $0.79, escalation contact, Jobber number
- Jobber help: add-ons — 100 conversations a month
- Housecall Pro CSR AI
- Avoca — no public pricing page
- Sameday pricing
- Sameday integrations
- Rosie pricing — and its terms, for going over
- Smith.ai AI Receptionist pricing
- Smith.ai and Jobber — through Zapier
- Goodcall pricing
- NextPhone pricing
- NextPhone for HVAC — emergencies, Jobber on Growth, ServiceTitan and Housecall Pro through Zapier
- Dialzara pricing
- Ruby plans and pricing
- Ruby billing basics — 60-second rounding, hold time
Each alternative, in a paragraph
Dialzara
$29 a month for 60 minutes, up to $349 for 1,000, then $0.35–$0.48 a minute. Calendar and CRM connections, English and Spanish are on every plan, with a 7-day trial. A general small-business receptionist rather than one set up for the trades; its pricing page names no field-service software.
Goodcall
Minutes aren’t metered, but plans are capped by unique callers: 100 on the $79 plan, then 79¢ each. Spam and wrong numbers don’t count. Suits a business whose callers are few and repeat; it connects to CRMs through Zapier.
Housecall Pro CSR AI
Housecall Pro’s own AI, at a price it doesn’t publish. It answers calls and chats around the clock and books jobs into Housecall Pro, and it can send a call to a number you choose or to one of Housecall Pro’s own reps. Made for shops that run Housecall Pro.
Jobber AI Receptionist
Included on Jobber Plus; otherwise a $29 a month add-on. It books through your Online Booking settings, listens for trigger words you set such as “no heat”, then texts you or transfers the call to your escalation contact. It runs on a Jobber phone number.
NextPhone
One flat price with unlimited calls: $199 a month on Pro, which you set up yourself, or $299 on Growth and $599 on Scale, which NextPhone sets up. Its HVAC page says Jobber connects directly on Growth, and ServiceTitan and Housecall Pro through Zapier, and that no-heat and gas calls go to your on-call tech. A 7-day free trial. Built for law firms and service businesses, with an HVAC page.
Rosie
From $49 a month for 250 minutes, with English and Spanish on every plan and a 7-day trial. Booking into your calendar and call transfers start on the $149 plan, and going over your minutes moves you up a plan. A general AI receptionist for every kind of business, with a home-services page.
Ruby (people, not AI)
People, not AI: live receptionists from $250 a month for 50 minutes up to $1,725 for 500, with each call rounded up to 60 seconds and hold time counted. For callers who must reach a person.
Sameday
Built for home services, from $449 a month for 500 minutes and $789 for 1,000; overage isn’t published. It lists ServiceTitan, Jobber and Housecall Pro, and starts with a demo.
Smith.ai
An AI receptionist with live receptionists behind it, billed per call: a free plan with 25 calls, then Pro from $150 for 75 calls at $2.00 each. Known spammers aren’t counted, and you can remove up to 10% of calls as spam. It lists Jobber (through Zapier), ServiceTitan and Housecall Pro.
Wakeman (our entry)
Built only for home-service trades. It asks the questions a plumber or HVAC tech would and checks the address. For gas, carbon monoxide, a downed power line, fire or smoke, a medical emergency, a child or pet locked in a car, water near electrics, a structural collapse, major flooding and sewage inside it gives safety steps written in advance and tries your on-call phone during the call; no heat, no cooling and a leak that can’t wait are texted to your on-call phone at once. It books into Jobber on Pro and Max once you switch booking on. Day and night from $49 a month, or $149 on Pro, free for 14 days, with nothing charged until the trial ends. It writes into Jobber, not ServiceTitan, and answers in English and Spanish.
Five questions to ask any alternative
- Does it write jobs into the software you run, directly or through Zapier?
- What happens once the included minutes, calls or conversations run out?
- What does it say to a caller who smells gas — and does it ring anyone while they’re on the line?
- Can you start without a demo, and is there a trial?
- How long is the contract, and can you leave early?
Every price and plan here comes from the vendor’s own pages, checked on October 20, 2026; “who it suits” is our read of what each one publishes. Found something out of date? Email info@wakeman.ai and we’ll correct it and change the date at the top.
What Wakeman works with
Works with
See one call, start to finish, or start free for 14 days, $0 today.
Avoca alternatives
How much does Avoca cost?
Avoca doesn't publish a price. Its site offers a demo, and its pricing page returns a “not found” error (checked 24 September 2026). Figures you find elsewhere are other people's estimates, not Avoca's. The alternatives on this page all publish at least a starting price, except Housecall Pro's CSR AI, whose page offers a demo rather than a price (checked 21 October 2026).
What is the best Avoca alternative for a small shop?
Wakeman, for a plumbing, HVAC or electrical shop: it publishes its price, starts free for 14 days, answers day and night from $49 a month, and writes booked jobs into Jobber. On Housecall Pro, its own CSR AI connects to it directly.
Is there an Avoca alternative that works with ServiceTitan?
Sameday and Smith.ai both list ServiceTitan on their own pages. Sameday starts at $449 a month for 500 minutes and, like Avoca, starts with a demo; Smith.ai bills per call and has live receptionists behind its AI. Wakeman does not write into ServiceTitan.
Can I try an Avoca alternative without a demo?
Yes. Wakeman is free for 14 days, Rosie and Dialzara have 7-day free trials, RingCentral's AI Receptionist has a 14-day trial, and Smith.ai has a free plan with 25 calls. Sameday, like Avoca, starts with a demo.
Which shops is Avoca built for?
Large operators on ServiceTitan, past $3M in revenue, with office staff answering and time for a setup project with Avoca's team. A 2–15 truck shop that wants to start this week, with a published price, is who Wakeman is built for.
Somebody’s always awake.
Try it on your own phone tonight. About ten minutes, and $0 today.
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