Wakeman vs Rosie
Built only for the trades, next to a receptionist for every kind of business: emergencies, Jobber and what a busy month costs.
Comparison · RingCentral
RingCentral AI Receptionist vs Wakeman: one built for the trades, or one for every business
Wakeman is an AI receptionist built only for home-service trades. RingCentral’s AI Receptionist answers for businesses of every kind, in six languages, and books into Google or Outlook calendars.
- Facts from each company’s own pages
- Checked September 24, 2026
At a glance
| Wakeman | RingCentral | |
|---|---|---|
| Plans | From $49 a month, 100 minutes | $49 a month, 100 minutes; $39 with RingEX |
| Dangerous calls | Safety steps, then it tries your on-call phone | Not described on its page |
| Languages | English and Spanish | Six, Spanish among them |
| Built for | Home-service trades only | Every kind of business |
The full table, and where each fact comes from, is below.
Side by side
| Wakeman | RingCentral AI Receptionist | |
|---|---|---|
| Plans | Starter $49 (100 min) · Pro $149 (500 min) · Max $399 (1,500 min). Every plan answers day and night; any plan can be set to answer only while you are closed. | $49/mo standalone (100 min) · $39/mo as a RingEX add-on (100 min) |
| Over your minutes | $0.45 / $0.35 / $0.29 a minute by plan, published, with a monthly spending limit you set | $0.50 a minute, billed in 30-second steps |
| Urgent calls | Gas, carbon monoxide, a downed power line, fire or smoke, a medical emergency, a child or pet locked in a car, water near electrics, a structural collapse, major flooding and sewage inside: safety steps, then Wakeman tries your on-call phone during the call. No heat, no cooling or a leak that can’t wait is urgent and texted at once. A safety net, not 911 | Routes calls by name, location or keyword, with a call summary; emergency handling is not described on its page |
| Booking | Booking is off until you turn it on. It offers the arrival windows you set in Wakeman and checks occupied time in a connected Jobber calendar before offering or confirming a booking. If that connected calendar cannot be read, it takes a request for your team to confirm instead. Without a connected calendar, it uses Wakeman’s own booking records. It does not guarantee against every scheduling conflict. On Pro and Max, jobs Wakeman books go into Jobber with the customer, checked address and arrival window. The dashboard shows whether the job reached Jobber. It does not send every message to Jobber as a booked job. | Books and reschedules in Google or Outlook calendars |
| A person when needed | Puts the caller through to your own people: your on-call phone, then the owner’s if nobody picks up. It does this on a dangerous call, a complaint or an angry caller, or when someone asks for a person twice. The AI answers every call; there’s no call center | Routes harder calls to someone on your team, with the context |
| Software it connects to | Jobber, built in on Pro and Max. Housecall Pro is not generally available yet | Salesforce, HubSpot and Zoho for CRM; Jobber is not mentioned |
| Languages | English and Spanish | English, Spanish, French, Italian, German and Portuguese |
| Built for | Home-service trades only: plumbing, HVAC, electrical, roofing, restoration and their neighbours | Businesses of every kind; home services and construction are among those named |
| How you start | Free for 14 days or 500 minutes, whichever comes first. You pick a plan at sign-up; nothing is charged until the trial ends, and you can change the plan or cancel before then | 14-day free trial |
Where these facts come from · checked September 24, 2026; “A person when needed” October 20, 2026
Checked September 24, 2026. Prices and policies change; the links are the authority, not this page.
Which one you need
Choose Wakeman if
- You run a 2–15 truck plumbing, HVAC or electrical shop and want a receptionist built only for that.
- A gas smell or water near electrics at 2am should reach your on-call phone while the caller is still on the line, with safety steps written in advance.
- You run Jobber and want booked jobs written straight into it.
- You want the questions a plumber or an HVAC tech would ask, and every address checked.
Choose RingCentral if
- Your callers need French, Portuguese or another language beyond English and Spanish. Check RingCentral’s supported languages against your callers.
- Your business isn’t a home-service trade. Wakeman is built only for the trades.
Published by Wakeman, one of the products compared. Sources, review dates and corrections. Wakeman capabilities and limits.
Hear a scripted Wakeman booking example, then test the same workflow during your trial. The example uses AI-generated voices; it is not a head-to-head performance test.
Common questions
Comparing more than two? Every option for contractors, on one page.
How much is RingCentral's AI Receptionist?
$49 a month on its own for 100 minutes, or $39 a month as an add-on to RingCentral's phone system, then $0.50 a minute, billed in 30-second steps. There is a 14-day free trial (RingCentral's pricing page, checked 24 September 2026).
Does it work for contractors?
RingCentral lists home services and construction among the industries it serves, alongside healthcare, legal, retail and others. It is a general AI receptionist: it routes calls by name, location or keyword, books into Google or Outlook calendars, and answers in six languages. Its page does not describe emergency handling.
Which is cheaper, RingCentral or Wakeman?
The entry plans match: RingCentral's is $49 a month for 100 minutes, the same as Wakeman's Starter at $49 for 100. Per included minute, Wakeman's Pro is about $0.30 and RingCentral's standalone plan $0.49, and RingCentral's overage is $0.50 a minute against Wakeman's $0.45, $0.35 or $0.29 by plan.
Does either write jobs into Jobber?
Wakeman does, once you switch booking on. RingCentral's page names Salesforce, HubSpot and Zoho for CRM and Google and Outlook for calendars; it does not mention Jobber.
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