A booked call can land in Jobber as a job.
Booking is off until you turn it on. Once it is on, a booked job with a checked address goes into Jobber with its arrival time. Wakeman doesn’t read your Jobber calendar — it offers the times you set in Wakeman — and your dashboard shows whether each job reached Jobber or needs a look.
- Connects through Jobber’s own sign-in
- From $149 a month
- No card to start
Five steps, and you see it if one fails.
It answers, and checks the address
Name, callback number, what is broken, and a service address checked against a real address database. If the address cannot be confirmed, nothing goes into Jobber at all — a job at an address nobody can find is worse than no job.
It looks for the customer you already have
It finds existing customers by phone number, so a repeat caller doesn’t become a duplicate customer. If they have several properties, it picks the one whose street matches what the caller just said.
New callers get a client and a property together
Jobber needs a property before a job can exist, so both are created at once from the checked address.
The job carries what was agreed
The job title and the arrival time the caller agreed to go with it, and the job is assigned to your on-call tech when that tech is linked to a Jobber user. If Jobber turns the job down or it clashes with something, you see that on the call.
You can see whether it worked
When Jobber sends back a link to the job, Wakeman keeps it with the call. If a text or a Jobber job did not go through, your dashboard says so instead of pretending it did.
Jobber already answers my phone.
It does, and for a lot of shops that is the right answer. We would rather say so here than take a month of your money and lose you in week three.
Jobber’s Receptionist is included, with unlimited use, on the Plus plan. On other plans it is a paid add-on, and Jobber’s own pages disagree on the price: its pricing page lists $29 a month and its features page $99. One help-centre article says the add-on includes 30 conversations, then 79¢ each; a newer one says 100 conversations a month. (Checked on Jobber’s own pages, September 24, 2026.)
Wakeman is built only for the trades. It is set up for your trade and your own list of services. When a caller says “I smell gas”, it has safety steps written in advance and alerts your on-call phone during the call. Try both on your own calls and compare.
So the question is not which one is cheaper. Ask any company, us included: how many calls became booked jobs, how many of those jobs failed to reach Jobber, and how many calls it can take at once? An answer rate on its own tells you very little.
Where we are, plainly
Questions Jobber shops ask
Does Wakeman replace Jobber?
No. Jobber stays where your jobs live. Wakeman starts by taking jobs down for you to confirm. If you switch booking on, a confirmed job goes into Jobber — but the times Wakeman offers are the ones you set in Wakeman. It doesn't read your Jobber calendar.
Jobber already has an AI Receptionist. Why pay more?
If your calls are simple, Jobber's is genuinely a reasonable answer and we would rather you knew that now. Try both on your own calls: does it ask the right questions for your trade, follow your service rules, reach whoever is on call, book the right time, and handle an emergency?
How do I connect it?
From the integrations page in your Wakeman dashboard. You sign in to Jobber and approve the connection on Jobber's own screen. The access Jobber gives us is stored encrypted and never sent back to your browser.
Can it assign the job to the right technician?
Yes. It reads your Jobber team, so the on-call technician you set in Wakeman maps to a real Jobber user and the job arrives already assigned rather than sitting unassigned until morning.
What happens if the caller will not give a full address?
Nothing goes into Jobber. The call is still logged, recorded and transcribed, and flagged for you to follow up — but Wakeman will not create a Jobber job at an address it could not confirm.
What if I use Housecall Pro or ServiceTitan instead?
We started with Jobber because Jobber lets any company connect to it. Housecall Pro is not generally available yet: it only lets approved partners connect, and we aren't one yet. Wakeman does not connect to ServiceTitan. If you use other software, talk to us before you sign up rather than after.
Somebody’s always awake.
Try it on your own phone tonight. About ten minutes, no card.