LeadTruffle vs Wakeman: two AI receptionists for contractors
Wakeman is an AI receptionist built only for home-service trades. It answers in your business’s name, asks the questions a plumber or HVAC tech would and checks the address, and for a gas smell or water near electrics it gives safety steps written in advance and tries your on-call phone during the call. LeadTruffle answers calls and texts for home-service contractors, with a focus on paid leads. Its pricing page lists four plans (Essential, Growth, Scale and Managed) and no prices: it uses “sales-led pricing”. It lists native connections to Jobber and Housecall Pro. Here are the two side by side, from each company’s own pages.
- A customer calls. You’re busy.
- Wakeman answers as your business.
- You get the job by text.
- A customer calls. You’re busy.
- Wakeman answers as your business.
- You get the job by text.
Side by side
| Wakeman | LeadTruffle | |
|---|---|---|
| Plans | Starter $49 (100 min) · Pro $149 (500 min) · Max $399 (1,500 min). Every plan answers day and night; any plan can be set to answer only while you are closed. | Essential, Growth, Scale and Managed. Prices aren’t published (“sales-led pricing”) |
| What is counted | Minutes: each call is rounded up to the next whole minute | Voice credits: each answered side of a call is rounded up to a whole minute |
| Over your allowance | $0.45 / $0.35 / $0.29 a minute by plan, published, with a monthly spending limit you set | Not published |
| Urgent calls | Gas, carbon monoxide, a downed power line, fire or smoke, water near electrics, a structural collapse, major flooding and sewage inside: safety steps, then Wakeman tries your on-call phone during the call. No heat, no cooling or an active leak is urgent and texted at once. A safety net, not 911 | Not published |
| A person when needed | Puts the caller through to your own people: your on-call phone, then the owner’s if nobody picks up. It does this on a dangerous call, a complaint or an angry caller, or when someone asks for a person twice. The AI answers every call; there’s no call center | Lists AI call transfer; which plans include it isn’t clear |
| Booking | Off until you turn it on. Then it offers only the time windows you choose, so you decide what a caller can be booked into, and on Pro and Max each booked job lands in Jobber with the customer and the checked address. It doesn’t read your Jobber calendar | Books into the software it connects to |
| Field-service software | Jobber, built in on Pro and Max. Housecall Pro is not generally available yet | Native connections to Jobber, Housecall Pro, AccuLynx and others; ServiceTitan listed as a booking connection |
| Built for | Home-service trades only: plumbing, HVAC, electrical, roofing, restoration and their neighbours | Home-service contractors |
| Contract | No minimum term; cancel in the billing portal. The first month’s payment is refunded in full if you ask within 30 days | Month to month; cancel any time |
| How you start | Free for 14 days or 500 minutes, whichever comes first. No card; choose a plan once you have seen it work | A sales call and a dedicated onboarding call; no free trial stated |
Where these facts come from · checked October 20, 2026
Checked October 20, 2026. Prices and policies change; the links are the authority, not this page.
- LeadTruffle pricing and FAQ — plans, voice credits, integrations, call transfer
Which one you need
Choose Wakeman if
- You run a 2–15 truck plumbing, HVAC or electrical shop and want a receptionist built only for the trades.
- A gas smell or water near electrics at 2am should get safety steps written in advance, while Wakeman tries your on-call phone during the call.
- You want the price on the page and a free trial before you pay: 14 days or 500 minutes, no card.
- You run Jobber and want each booked job written straight into it, on Pro or Max.
Choose LeadTruffle if
- You run Housecall Pro. Wakeman’s Housecall Pro connection is not generally available yet; LeadTruffle lists a native one.
- You dispatch from ServiceTitan. Wakeman doesn’t write into ServiceTitan; LeadTruffle lists a ServiceTitan booking connection.
Common questions
Comparing more than two? Every option for contractors, on one page.
How much does LeadTruffle cost compared with Wakeman?
LeadTruffle doesn’t publish its prices: its pricing page says it uses sales-led pricing, and calls use voice credits rounded up to the minute. Wakeman’s plans are on its pricing page: Starter $49, Pro $149, Max $399 a month, with minutes included and a published price for each extra minute. Wakeman is free for 14 days or 500 minutes with no card.
Do LeadTruffle and Wakeman both work with Jobber?
Yes. LeadTruffle lists a native Jobber connection. Wakeman writes booked jobs into Jobber on Pro and Max, once you switch booking on, with the customer and the checked address. Wakeman doesn’t read your Jobber calendar; it offers only the time windows you choose.