AI answering service for plumbers, HVAC & electricians

When you can’t pick up, Wakeman does.

It answers the calls you miss, even at 2 a.m., and texts you the job.

We use it to look up your business on Google. Then you’ll see an example of how Wakeman would handle your calls.

  • Free
  • Your phone won’t ring
  • Takes about a minute

Hear an example call firstRather talk? Call (775) 278-6674Ask a question

  • 14 days free, no card
  • Keep your number
  • From $49/mo
A customer calls. But you’re under a sink, up a ladder, or asleep. You miss it, and they call the next shop. Nearly half of all calls to home-service businesses never reach a person. Wakeman answers the calls you miss, in your business’s name. It finds out what’s wrong and checks the address, and you get the job by text. You work. Wakeman answers.

For plumbing, HVAC, electrical, roofing and restoration shops.

A customer calls. But you’re under a sink, up a ladder, or asleep. You miss it, and they call the next shop. Nearly half of all calls to home-service businesses never reach a person. Wakeman answers the calls you miss, in your business’s name. It finds out what’s wrong and checks the address, and you get the job by text. You work. Wakeman answers.
Our team also works with:
Works with your phone line:
  • Verizon
  • AT&T
  • T-Mobile
  • Comcast Business
  • Spectrum Business
  • RingCentral
  • Grasshopper
  • Quo
  • Dialpad
  • Vonage Business
Books jobs into:
  • Jobber
Built for:
  • Plumbing
  • Drain cleaning
  • HVAC
  • Electrical
  • Garage doors
  • Roofing

How it works

Ready in about ten minutes

See one call, start to finish

  1. 1. Type your number or website

    We find your business on Google and read your site.

  2. 2. Hear it answer as you

    Change anything it says, then keep it.

  3. 3. Forward your missed calls

    One short code on your phone. Undo it any time.

Every morning

Wake up to jobs, not voicemails

One screen shows who called overnight, what’s booked, and who is waiting on you. Booked jobs go into Jobber, or come to you by text.

Booked jobs

Into Jobber, or to your phone by text, with the address checked.

People to call back

One tap to call. A plain note of what they need, so you don’t have to listen first.

Emergencies

For gas, fire, live wires and flooding, Wakeman tries your on-call tech during the call. You see them at the top, in red.

Text message · Tue 11:42 PM
New job: water heater leakMaria · (503) 555-0187
1425 SW Barbur Blvd, apt 3B
Water on the garage floor, away from power. Wants someone tomorrow morning.Not urgent

Gas, fire or a live wire?

It tells the caller to get out and call 911, then rings whoever is on call — right away, any hour.

A safety net, not an emergency service.

What it’s told to say

“Stop. If you smell gas, leave the building right now. Don’t use any light switches or appliances inside. Call 911 and your gas utility from outside.”

Then it rings whoever is on call

Hear it

A call at 11:40 at night

Hear it answer

0:53 · plays with sound

Wakeman, for Ridgeline PlumbingThanks for calling Ridgeline Plumbing. What's going on?
CallerYeah, hi — there's water coming out from under my water heater. It's all over the garage floor.

Scripted product walkthrough with example data · Synthesized voices, not a recorded caller. It opens with the notice every Wakeman call plays; to hear the voice that answers, call the demo line.

Call our demo line and play the customer: (503) 765-9727

Try “There’s water coming through my kitchen ceiling” or “My water heater’s out”, and ask for a time tomorrow.

48%

of calls to home-service businesses don’t reach a person.

55%

of home-service companies don’t ask the caller to book a visit.

$416

of paid work, on average, from each call or message a contractor gets from a Google ad.

An unanswered call is usually a job someone else gets. One of those jobs can pay for a month of Wakeman.

Work out what missed calls cost your shop

Sources: Invoca, home-services call data, 2026 · SearchLight, Google Local Services Ads results for 888 contractors, 2026

Straight answers

What it does, and what it won’t

It will

Answers in your business’s name, when your plan says it should
Spots gas, fire, live wires and flooding, and rings and texts your on-call phone while the caller is still on the line
Takes the address and checks it
Texts you the job, or books it into Jobber once you switch booking on
Never bills you for spam or robocalls

It won’t

Pretend to be a person. Every call opens with a short AI and recording notice
Keep a caller from you. If they keep asking for a person, it puts them through to your on-call phone
Book anything until you switch booking on
Stand in for 911. It’s a safety net, not an emergency service
Get everything right. It can mishear. Review any call summary and recording available with the caller’s consent

By trade

An answering service set up for your trade

Answering service for contractors
plumbing answering serviceFor plumbers.HVAC answering serviceFor HVAC contractors.roofing answering serviceFor roofing contractors.restoration answering serviceFor restoration contractors.electrical answering serviceFor electricians.

Also set up for: pest control answering service, garage door answering service, remodeling answering service, landscaping answering service, lawn care answering service, handyman answering service, solar answering service, and every other trade.

Pricing

One price a month. Free for 14 days or 500 minutes, whichever comes first.

Show prices paid yearly or monthly
Starter plan

A few calls a week

$490/yr$49/mo

The calls you miss, day and night. Each job comes to you by text.

  • Answers day and night, every day
  • 100 minutes a month, about 37 calls
  • Tries your on-call phone in an emergency

Extra minutes 45¢ each.

Two months free: about $41 a month, $98 less than paying monthly.Or $490 a year, two months free.

Start free on Starter
Pro planRecommended

A few calls a day

$1,490/yr$149/mo

Day and night, every day, with booked jobs sent to Jobber.

  • Everything in Starter
  • 500 minutes a month, about 186 calls
  • Jobber, and a request page for your website

Extra minutes 35¢ each.

Two months free: about $124 a month, $298 less than paying monthly.Or $1,490 a year, two months free.

Start free on Pro
Max plan

Busy shops

$3,990/yr$399/mo

Several trucks, storm season, heat waves.

  • Everything in Pro
  • 1,500 minutes a month, about 559 calls
  • The lowest price per extra minute

Extra minutes 29¢ each.

Two months free: about $333 a month, $798 less than paying monthly.Or $3,990 a year, two months free.

Start free on Max
Compare plans
  • No card to start
  • Keep your number
  • Money back on your first month

Extra minutes: 45¢ · 35¢ · 29¢ by plan. Spam calls never count. You set a monthly limit; past it, calls ring your cell instead. Not worth it in the first month? Email us within 30 days of your first payment for a full refund. Details

Questions owners ask

What is an AI receptionist?

An AI receptionist answers a business’s phone with a voice model that listens, asks questions and writes down what the caller needs. Wakeman is one built for plumbing, HVAC and electrical shops: it answers in your business’s name, says it’s an AI, tells an emergency from a routine job, checks the address and texts you the job.

How much does Wakeman cost?

$49 a month for Starter, $149 a month for Pro and $399 a month for Max, with 100, 500 or 1,500 minutes included, then 45¢, 35¢ or 29¢ a minute. Every plan answers day and night, and paying yearly gets two months free. Spam calls are never billed, you set a monthly spend limit, and every plan is free for 14 days with no card.

Is it a 24/7 answering service?

On every plan it answers the calls your team misses at any hour, day or night, unless you switch on “Answer only while we’re closed”. Like any phone service it can have an outage, so it doesn’t promise that every call is answered.

Does it work with Jobber?

Yes, on Pro and Max. Once you switch booking on, booked jobs go into Jobber with the customer and the checked address. The times it offers are the ones you set in Wakeman, not your whole Jobber calendar. Housecall Pro is not generally available yet, and ServiceTitan is not supported.

Will callers know it’s an AI?

Yes. Every call opens with a short notice that the caller is talking to an AI and that the call is recorded. A caller who keeps asking for a person is put through to your on-call phone.

Do I have to change my phone number?

No. You keep the number your customers already call. Calls you don’t pick up are forwarded to Wakeman, and one code on your phone switches that off again.

What if it can’t help the caller?

It takes a clear message — who, where, what’s wrong — and it shows up on your Today screen with a button to call them back. Anything dangerous rings whoever is on call.

What happens after the free trial?

Pick a plan and it keeps answering. If you don’t, it stops, and new calls ring your on-call phone instead. If the first month isn’t worth it, email us within 30 days of your first payment and we refund it in full.

Can I hear it before I sign up?

Yes. Play the example call at the top of this page. During setup you also call your own Wakeman number and hear it answer as your business before any customer does.

Who do I talk to if something goes wrong?

Our team: call or text (775) 510-2241, or email info@wakeman.ai.

Somebody’s always awake.

Try it on your own phone tonight. About ten minutes, no card.

We use it to look up your business on Google. Then you’ll see an example of how Wakeman would handle your calls.

  • Free
  • Your phone won’t ring
  • Takes about a minute
Hear it answer