Wakeman capabilities, integrations and limits
Wakeman is an AI receptionist for US home-service contractors. This page explains what is available, what needs setup and what your team still handles. These are Wakeman’s own product statements.
Calls and languages
Wakeman answers callers in English and Spanish, including Spanish recording notices and emergency safety steps. Review your greeting and test both languages before forwarding customer calls. Other languages are not advertised as supported.
The AI answers the call and discloses that it is AI and records calls. Wakeman has no staffed call center. A live transfer goes to your shop’s own on-call contact, then the owner where configured.
Booking and Jobber availability
Booking is off until you turn it on. It offers the arrival windows you set in Wakeman and checks occupied time in a connected Jobber calendar before offering or confirming a booking. If that connected calendar cannot be read, it takes a request for your team to confirm instead. Without a connected calendar, it uses Wakeman’s own booking records. It does not guarantee against every scheduling conflict.
On Pro and Max, jobs Wakeman books go into Jobber with the customer, checked address and arrival window. The dashboard shows whether the job reached Jobber. It does not send every message to Jobber as a booked job.
Jobber is available on Pro and Max. Housecall Pro is not generally available; ServiceTitan booking is not supported. Standalone Google and Microsoft calendar connections are not offered as generally available.
Emergency escalation
Dangerous-call rules give safety steps and attempt to ring and text your on-call contact during the call. Other urgent calls get an urgent text. Routine messages go to the owner; routine notifications at night can wait until morning. Detection and delivery can fail. This is a safety net, never a replacement for 911.
Plans and trial
- Starter: $49/month, 100 minutes, then $0.45/minute.
- Pro: $149/month, 500 minutes, then $0.35/minute.
- Max: $399/month, 1,500 minutes, then $0.29/minute.
Every plan can answer day and night. The trial lasts 14 days or 500 minutes, whichever comes first. New sign-ups need a card before activation. Nothing is charged that day. Your plan and its billing terms are shown before you start. See full pricing and cancellation terms.
Voice technology
Wakeman uses OpenAI GPT-Live 1 for real-time voice, with Wakeman’s own call handling, booking, address checks and escalation workflows. The model name alone is not evidence of better call outcomes.
OpenAI describes GPT-Live 1 as its premier model for natural voice conversations in its model documentation, checked November 6, 2026. Wakeman also uses other models for supporting work. We do not claim that one model is the best at every task or that using it proves superiority over another receptionist.
Company and funding
Wakeman is a product of Fabricate, LLC. Wakeman’s founders have invested US$1 million in Wakeman.
This is company-reported founder investment, confirmed November 6, 2026. It is not an announcement of an outside venture round or evidence of product performance. The date here is the confirmation date, not a funding closing date.
How to judge it for your shop
Use the same fictional requests with each provider: a routine booking, a calendar conflict, a misheard address, a request for a person and an English/Spanish language switch. Arrange any emergency-routing test with your team first. The public demo is fictional and does not alert anyone.
Check the resulting job, notification and bill, not just how natural the voice sounds. We have not published an independent head-to-head performance benchmark. A demo or simulated test is not a real customer outcome.
Use the trial scorecard · How our comparisons are researched and corrected
Listen to a scripted booking example. It uses AI-generated voices and illustrated results; it is not evidence of a completed call, booking or alert.