Comparison · AnswerForce

AnswerForce vs Wakeman: people on every call, or an AI built for the trades

Wakeman is an AI receptionist built only for home-service trades. AnswerForce is a 24/7 live answering service for HVAC, plumbing, roofing and other service businesses, with “real people” on every call. Its prices sit behind a sign-up form.

  • Facts from each company’s own pages
  • Checked November 2, 2026

At a glance

WakemanAnswerForce
Who answersAn AI, which says so up frontA person, 24/7
PlansFrom $49 a month, 100 minutesNot published: a sign-up form
Dangerous callsSafety steps, then it tries your on-call phoneNot described on its pages
SoftwareJobber, built in on Pro and MaxJobber, ServiceTitan, Housecall Pro

The full table, and where each fact comes from, is below.

Side by side

WakemanAnswerForce
Who answersAn AI, which says so at the start of every callA person, 24/7
PlansStarter $49 (100 min) · Pro $149 (500 min) · Max $399 (1,500 min). Every plan answers day and night; any plan can be set to answer only while you are closed.Not published on its pages: “See Prices” opens a sign-up form
Urgent callsGas, carbon monoxide, a downed power line, fire or smoke, a medical emergency, a child or pet locked in a car, water near electrics, a structural collapse, major flooding and sewage inside: safety steps, then Wakeman tries your on-call phone during the call. No heat, no cooling or a leak that can’t wait is urgent and texted at once. A safety net, not 911After-hours answering “when emergencies happen”; how an urgent call reaches you isn’t described
A person when neededPuts the caller through to your own people: your on-call phone, then the owner’s if nobody picks up. It does this on a dangerous call, a complaint or an angry caller, or when someone asks for a person twice. The AI answers every call; there’s no call centerA person answers every call
Field-service softwareJobber, built in on Pro and Max. Housecall Pro is not generally available yetNames Jobber, ServiceTitan, Housecall Pro, Workiz, FieldPulse, Service Fusion and others; what each connection does isn’t described
LanguagesEnglishEnglish and Spanish receptionists
Built forHome-service trades only: plumbing, HVAC, electrical, roofing, restoration and their neighboursService businesses: HVAC, plumbing, electrical, roofing, restoration, landscaping and more
How you startFree for 14 days or 500 minutes, whichever comes first. You pick a plan at sign-up; nothing is charged until the trial ends, and you can change the plan or cancel before thenSign up online; no free trial stated
Where these facts come from · checked November 2, 2026

Checked November 2, 2026. Prices and policies change; the links are the authority, not this page.

Which one you need

Choose Wakeman if

  • You run a 2–15 truck plumbing, HVAC or electrical shop and want a receptionist built only for the trades.
  • A gas smell or water near electrics at 2am should get safety steps written in advance, while Wakeman tries your on-call phone during the call.
  • You want the price on the page and a free trial before you pay: 14 days or 500 minutes, $0 today.
  • You’re happy for an AI to answer, as long as it says so and puts the caller through to your own on-call phone when they need a person.

Choose AnswerForce if

  • Every caller must reach a person, whatever the call. Wakeman is an AI; AnswerForce is people on every call.
  • Many of your callers speak Spanish. Wakeman answers in English only; AnswerForce lists English and Spanish receptionists.
  • You dispatch from ServiceTitan or run Housecall Pro. Wakeman doesn’t write into ServiceTitan, and its Housecall Pro connection isn’t generally available yet; AnswerForce names both.

Common questions

Comparing more than two? Every option for contractors, on one page.

What does AnswerForce cost?

AnswerForce doesn’t publish prices on its pages: “See Prices” opens a sign-up form (checked November 2, 2026). Wakeman’s plans are on its pricing page: Starter $49, Pro $149, Max $399 a month with minutes included, free for 14 days or 500 minutes, with nothing charged until the trial ends.

Is AnswerForce an AI answering service?

No. AnswerForce says it uses real people in customer interactions. Wakeman is an AI: it answers every call itself and says so at the start, and when a caller needs a person, on a dangerous call, a complaint, or a second ask for one, it puts them through to your own on-call phone, then the owner’s.

Do AnswerForce and Wakeman both work with Jobber?

AnswerForce names Jobber among its integrations; its pages don’t say what the connection does. Wakeman writes booked jobs into Jobber on Pro and Max, once you switch booking on, with the customer and the checked address.

More comparisons

Somebody’s always awake.

Try it on your own phone tonight. About ten minutes, and $0 today.

We look it up on Google. Then you’ll hear how Wakeman would answer your calls.

  • Free
  • Your phone won’t ring
  • Takes about a minute
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