Wakeman vs Ruby
An AI built for the trades, or a person on every call: price, emergencies and Jobber, side by side.
Wakeman is an AI receptionist built only for home-service trades. AnswerForce is a 24/7 live answering service for HVAC, plumbing, roofing and other service businesses, with “real people” on every call. Its prices sit behind a sign-up form.
At a glance
| Wakeman | AnswerForce | |
|---|---|---|
| Who answers | An AI, which says so up front | A person, 24/7 |
| Plans | From $49 a month, 100 minutes | Not published: a sign-up form |
| Dangerous calls | Safety steps, then it tries your on-call phone | Not described on its pages |
| Software | Jobber, built in on Pro and Max | Jobber, ServiceTitan, Housecall Pro |
The full table, and where each fact comes from, is below.
| Wakeman | AnswerForce | |
|---|---|---|
| Who answers | An AI, which says so at the start of every call | A person, 24/7 |
| Plans | Starter $49 (100 min) · Pro $149 (500 min) · Max $399 (1,500 min). Every plan answers day and night; any plan can be set to answer only while you are closed. | Not published on its pages: “See Prices” opens a sign-up form |
| Urgent calls | Gas, carbon monoxide, a downed power line, fire or smoke, a medical emergency, a child or pet locked in a car, water near electrics, a structural collapse, major flooding and sewage inside: safety steps, then Wakeman tries your on-call phone during the call. No heat, no cooling or a leak that can’t wait is urgent and texted at once. A safety net, not 911 | After-hours answering “when emergencies happen”; how an urgent call reaches you isn’t described |
| A person when needed | Puts the caller through to your own people: your on-call phone, then the owner’s if nobody picks up. It does this on a dangerous call, a complaint or an angry caller, or when someone asks for a person twice. The AI answers every call; there’s no call center | A person answers every call |
| Field-service software | Jobber, built in on Pro and Max. Housecall Pro is not generally available yet | Names Jobber, ServiceTitan, Housecall Pro, Workiz, FieldPulse, Service Fusion and others; what each connection does isn’t described |
| Languages | English | English and Spanish receptionists |
| Built for | Home-service trades only: plumbing, HVAC, electrical, roofing, restoration and their neighbours | Service businesses: HVAC, plumbing, electrical, roofing, restoration, landscaping and more |
| How you start | Free for 14 days or 500 minutes, whichever comes first. You pick a plan at sign-up; nothing is charged until the trial ends, and you can change the plan or cancel before then | Sign up online; no free trial stated |
Checked November 2, 2026. Prices and policies change; the links are the authority, not this page.
Comparing more than two? Every option for contractors, on one page.
AnswerForce doesn’t publish prices on its pages: “See Prices” opens a sign-up form (checked November 2, 2026). Wakeman’s plans are on its pricing page: Starter $49, Pro $149, Max $399 a month with minutes included, free for 14 days or 500 minutes, with nothing charged until the trial ends.
No. AnswerForce says it uses real people in customer interactions. Wakeman is an AI: it answers every call itself and says so at the start, and when a caller needs a person, on a dangerous call, a complaint, or a second ask for one, it puts them through to your own on-call phone, then the owner’s.
AnswerForce names Jobber among its integrations; its pages don’t say what the connection does. Wakeman writes booked jobs into Jobber on Pro and Max, once you switch booking on, with the customer and the checked address.
An AI built for the trades, or a person on every call: price, emergencies and Jobber, side by side.
A 24/7 live answering service priced by quote, next to an AI receptionist for the trades with its price on the page.
Every option for contractors on one page, with prices from each vendor’s own page.
Try it on your own phone tonight. About ten minutes, and $0 today.
Hear it answer