Wakeman vs Ruby
An AI built for the trades, or a person on every call: price, emergencies and Jobber, side by side.
Comparison · Posh
Posh vs Wakeman: live virtual receptionists, or an AI built for the trades
Wakeman is an AI receptionist built only for home-service trades. Posh is a 24/7 live virtual receptionist service with English and Spanish receptionists and an AI-enabled option. Plans run from $65 a month to $1,900 for 1,000 minutes.
- Facts from each company’s own pages
- Checked November 2, 2026
At a glance
| Wakeman | Posh | |
|---|---|---|
| Who answers | An AI, which says so up front | Live receptionists, with an AI option |
| Plans | From $49 a month, 100 minutes | From $65 a month, 0 minutes; $130 for 50 |
| Dangerous calls | Safety steps, then it tries your on-call phone | Not described on its pricing page |
| How you start | Free for 14 days or 500 minutes | Free for 7 days or 250 minutes |
The full table, and where each fact comes from, is below.
Side by side
| Wakeman | Posh | |
|---|---|---|
| Who answers | An AI, which says so at the start of every call | Live receptionists; an AI-enabled option pairs them with AI |
| Plans | Starter $49 (100 min) · Pro $149 (500 min) · Max $399 (1,500 min). Every plan answers day and night; any plan can be set to answer only while you are closed. | Chïc $65 (0 min) · Vogue $130 (50) · Elegant $215 (100) · Luxurious $420 (200) · Prestigious $700 (350) · Lavish $975 (500) · Exclusive $1,900 (1,000) a month |
| What is counted | Minutes: each call is rounded up to the next whole minute | Minutes a receptionist spends with your callers or on account tasks, such as scheduling and messages |
| Over your allowance | $0.45 / $0.35 / $0.29 a minute by plan, published, with a monthly spending limit you set | $1.90–$2.30 a minute by plan |
| Urgent calls | Gas, carbon monoxide, a downed power line, fire or smoke, a medical emergency, a child or pet locked in a car, water near electrics, a structural collapse, major flooding and sewage inside: safety steps, then Wakeman tries your on-call phone during the call. No heat, no cooling or a leak that can’t wait is urgent and texted at once. A safety net, not 911 | Not described on its pricing page |
| A person when needed | Puts the caller through to your own people: your on-call phone, then the owner’s if nobody picks up. It does this on a dangerous call, a complaint or an angry caller, or when someone asks for a person twice. The AI answers every call; there’s no call center | A person answers every call |
| Software it connects to | Jobber, built in on Pro and Max. Housecall Pro is not generally available yet | Says it can work with your software for scheduling and intake; Jobber, ServiceTitan and Housecall Pro aren’t named |
| Languages | English | English and Spanish, at no extra cost |
| Built for | Home-service trades only: plumbing, HVAC, electrical, roofing, restoration and their neighbours | Businesses of every kind |
| Contract | No minimum term; cancel in the billing portal. The first month’s payment is refunded in full if you ask within 30 days | Month to month; no long-term contract |
| How you start | Free for 14 days or 500 minutes, whichever comes first. You pick a plan at sign-up; nothing is charged until the trial ends, and you can change the plan or cancel before then | Free for 7 days or 250 minutes, with no credit card |
Where these facts come from · checked November 2, 2026
Checked November 2, 2026. Prices and policies change; the links are the authority, not this page.
- Posh pricing — plans effective 1 Jan 2026, minutes, trial, Spanish, contract
Which one you need
Choose Wakeman if
- You run a 2–15 truck plumbing, HVAC or electrical shop and want a receptionist built only for the trades.
- A gas smell or water near electrics at 2am should get safety steps written in advance, while Wakeman tries your on-call phone during the call.
- You want the price on the page and a free trial before you pay: 14 days or 500 minutes, $0 today.
- You’re happy for an AI to answer, as long as it says so and puts the caller through to your own on-call phone when they need a person.
Choose Posh if
- Every caller must reach a person, whatever the call. Wakeman is an AI; Posh is live receptionists.
- Many of your callers speak Spanish. Wakeman answers in English only; Posh has English and Spanish receptionists at no extra cost.
- Your business isn’t a home-service trade. Wakeman is built only for the trades.
Common questions
Comparing more than two? Every option for contractors, on one page.
How much does Posh cost compared with Wakeman?
Posh’s plans are $65 a month with no minutes included, $130 for 50 minutes, $215 for 100 and $420 for 200, up to $1,900 for 1,000, with extra minutes at $1.90–$2.30 (checked November 2, 2026). Wakeman’s plans are Starter $49, Pro $149, Max $399 a month with minutes included and a published price for each extra minute, free for 14 days or 500 minutes, with nothing charged until the trial ends.
Is Posh an AI receptionist?
Posh is mainly live virtual receptionists; it also lists an AI-enabled option that pairs them with AI. Wakeman is an AI only, built for home-service trades: it answers every call, says so at the start, and puts a caller who needs a person through to your own on-call phone, then the owner’s.
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Somebody’s always awake.
Try it on your own phone tonight. About ten minutes, and $0 today.
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