Forward missed calls on a Spectrum phone

Spectrum has three kinds of phone, and each one forwards a different way. Pick yours.

Checked October 20, 2026against Spectrum’s own help pages

Which Spectrum phone is it?

A desk phone that plugs into the Spectrum box is a home or business phone, even if it looks like a landline.

Spectrum Business phone

A desk phone on a Spectrum Business account

  1. Dial *92 on the business phone

    On the desk phone your customers call, dialed like a number.

  2. When it asks for a number, enter your answering number

    All 10 digits.

  3. Wait for it to confirm, then hang up

    That means it’s on.

To switch it off later, dial *93.

*93

In Spectrum’s online account, “Forward to phone number” sends every call without ringing you first: use *92 instead.

Code refused? Spectrum’s star code guide says some lines need the feature switched on in the Spectrum Business voice portal first.

Also forward calls while you’re on the phone?Without it, a second caller goes to voicemail.

Dial *90, then enter your answering number when it asks. *91 turns it off.

Spectrum home phone

Spectrum Voice, plugged into the Spectrum box

Spectrum’s help pages give different codes for home phones, so we don’t guess one. Ask Spectrum to switch it on instead.

  1. Call Spectrum on the number on your bill

    Ask them to forward the calls you don’t answer to your answering number. They may call it “call forward no answer”.

  2. Ask them to let your phone ring about 4 times first

    And to leave “forward all calls” off, so you still pick up first.

To switch it off later, call Spectrum again and ask them to turn call forward no answer off.

Spectrum Mobile cell phone

A cell phone on Spectrum Mobile

  1. Dial *71, then the answering number

    All 10 digits, straight after the code, with no 1 in front. Then press Call.

    Example, if the answering number is (503) 555-0142*71 503 555 0142

  2. Wait for the confirmation tone, then end the call

    That means it’s on.

To switch it off later, dial *73 and press Call.

*73
  • Dial it on the Spectrum Mobile phone itself.
  • The account holder can also change forwarding in the My Spectrum app.

Test it

  1. Call your business number from a different phone

    Not the answering number. That only tests the answering service.

  2. Let it ring. Don’t press decline.

    Declining can count as busy, which is a different setting.

  3. Check who answered

    Your answering service should pick up. If your voicemail answers, forwarding isn’t on yet.

Sources: Spectrum Business call forwarding codes, checked October 20, 2026; Spectrum Business Voice feature access codes (PDF), checked October 20, 2026; Spectrum home phone star codes, checked October 20, 2026; Spectrum Mobile call forwarding, checked October 20, 2026. Help pages change; the test above shows what your line does today.

Want Wakeman to answer the calls you miss?

Hear it answer as your business first, with no account needed. Once you sign up, your Forwarding page shows the steps for your phone with your Wakeman number already in them.

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