Forward missed calls on a Samsung Galaxy

The Phone app has a setting for only the calls you don’t answer, so your phone still rings first.

Checked October 20, 2026against Samsung’s guide to calling features

Turn it on

Where it is

  1. Phone app
  2. More options (⋮)
  3. Settings
  4. Supplementary services
  5. Call forwarding

  1. If the phone has two SIMs, pick the business line. Then tap Voice calls.

  2. Tap Forward when unanswered.

  3. Enter the answering number and tap Enable.

  • Menus differ a little from phone to phone, and between phone companies.
  • Don’t see Supplementary services? Your phone company may use a code instead: pick it below.

Turn it off

Open the same screen, tap Forward when unanswered, then tap Disable.

Or use your phone company’s code

The code does the same thing, and works when the setting isn’t there. Pick your company:

Test it

  1. Call your business number from a different phone

    Not the answering number. That only tests the answering service.

  2. Let it ring. Don’t press decline.

    Declining can count as busy, which is a different setting.

  3. Check who answered

    Your answering service should pick up. If your voicemail answers, forwarding isn’t on yet.

Source: Samsung’s guide to calling features, checked October 20, 2026. Help pages change; the test above shows what your line does today.

Want Wakeman to answer the calls you miss?

Hear it answer as your business first, with no account needed. Once you sign up, your Forwarding page shows the steps for your phone with your Wakeman number already in them.

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